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Sufian Shafaqat

Luxury retail specialist

Talent
London, United KingdomMember since August 23, 2026
Luxury clientelling & relationship buildingFragrance consultations & product storytellingPersonalised sales & styling servicesCRM & client book developmentCross-selling & UPT/ATV growthLuxury brand representationVisual merchandising standardsMicrosoft Office (Word, Excel, Outlook, PowerPoint)
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Luxury clientelling & relationship buildingFragrance consultations & product storytellingPersonalised sales & styling servicesCRM & client book developmentCross-selling & UPT/ATV growth

About

Luxury retail specialist with proven success delivering exceptional client experiences across globally recognised brands including Dior, Roja Parfums, Tiffany & Co., Alexander McQueen, and Dolce & Gabbana. Known for exceeding sales targets, building long-term client relationships, and delivering personalised fragrance and fashion consultations to high-net-worth clientele. A confident communicator with strong commercial awareness, advanced fragrance knowledge, and a passion for luxury service excellence.

Experience

Sales Advisor - DIOR PARFUMS - Selfridges, London

(2025-09)

  • Deliver personalised fragrance consultations tailored to client preferences and occasions
  • Demonstrate in-depth knowledge of Dior fragrance collections, heritage, and ingredients
  • Drive sales through storytelling, layering techniques, and cross-category selling
  • Build and maintain a strong client book to encourage repeat business
  • Support product launches, in-store events, and promotional activations
  • Maintain luxury counter standards, visual merchandising, and stock presentation
  • Consistently provide a high level of service aligned with Dior brand values

Luxury Fragrance Specialist - ROJA PARFUMS - Harrods, London

(2024-01 - 2025-09)

  • Delivered bespoke fragrance consultations based on individual client tastes
  • Built strong relationships with local and international clientele
  • Demonstrated expert knowledge of fragrance notes, families, and blending
  • Drove sales through cross-selling complementary scents
  • Maintained luxury visual merchandising and counter standards
  • Supported stock replenishment and new product launches

Seasonal Client Advisor - TIFFANY & CO. - Sloane Street, London

(2023-10 - 2023-12)

  • Delivered luxury selling ceremonies aligned with Tiffany service standards
  • Built long-term client relationships and loyalty
  • Captured and managed client data for repeat business
  • Contributed toward store sales targets

Sales Associate - ALEXANDER MCQUEEN - Bicester Village

(2023-06 - 2023-10)

  • Personal monthly turnover: £60,000
  • Highest single transaction: £20,000
  • UPT: 1.7 | ATV: £450
  • Built strong repeat clientele
  • Personal styling and wardrobing consultations
  • CRM outreach and client development
  • Stock and visual merchandising support

Sales Associate (Pop-Up) - AMI PARIS - Bicester Village

(2023-05 - 2023-06)

  • Monthly turnover: £135,000
  • UPT: 2.2 | ATV: £2,000

Sales Associate - DOLCE & GABBANA - Bicester Village

(2022-11 - 2023-05)

  • Average monthly sales: £30,000
  • Highest transaction: £15,000
  • Developed client book via WhatsApp Business

Part-Time Sales Associate - HARVEY NICHOLS - Knightsbridge

(2022-07 - 2022-11)

Part-Time Key Holder - SUIT DIRECT - London

(2021-09 - 2022-06)

Sales Associate - HOUSE OF FRASER - Alexandre of England

(2021-09 - 2022-06)

Education

Princes Risborough School (2016 - 2021)

Henley College (2021 - 2023)

Skills

Luxury retail specialist

Reviews

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