Suhayma Ali
Pharmacy counter and dispensing assistant
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About
Highly motivated and detail-oriented Biochemistry graduate with a strong foundation in data analysis, scientific reasoning, and regulated healthcare environments. Demonstrates excellent analytical, communication, and organisational skills developed through academic training and hands-on experience in pharmacy operations and education support roles. Proven ability to work accurately under pressure, collaborate with a diverse range of professionals and apply structured problem-solving approaches in operational and client-facing settings.
Currently developing foundational programming skills through learning with Northcoders, reflecting strong interest in technology driven problem solving and continuous learning.
Experience
Pharmacy Dispensing & Counter Assistant at Morrisons' (2022-11 – Present)
- Supported end-to-end pharmacy operations in a high-volume environment, ensuring accurate dispensing and regulatory compliance.
- Conducted systematic checks of prescriptions, dosages, and expiry dates to reduce risk and maintain patient safety.
- Managed prescription workflows to improve turnaround times and service efficiency.
- Acted as a primary customer-facing contact, handling queries, complaints, and sensitive health-related discussions professionally.
- Assisted with stock management, ordering, and inventory control to ensure availability of essential medicines.
- Collaborated closely with pharmacists and healthcare professionals, demonstrating strong teamwork and communication.
- Maintained detailed records in strict accordance with clinical guidelines and operational procedures.
Private Tutor at Self-employed (2019-07 – Present)
- Diagnosed individual learning gaps and designed tailored strategies to improve academic performance.
- Communicated complex concepts clearly, adapting delivery to suit different learning styles.
- Tracked student progress using structured assessments and provided data-driven feedback.
- Built long-term client relationships through reliability, trust, and consistent results.
Online Shopper at Sainsburys' (2022-01 – 2022-11)
- Executed high-volume order picking accurately while meeting strict performance KPIs.
- Identified and escalated discrepancies promptly to minimise operational errors.
- Supported inventory checks and maintained accurate stock records.
- Worked effectively under pressure during peak trading periods.
Classroom Assistant at Seabright School, London (2021-02)
- Supported teaching delivery and child safety.
Young Doctor programme at InvestIN (2020-07 – 2020-07)
- Gained exposure to healthcare decision-making and professional standards.
Summer School Volunteer at Unwind Mixed, London (2022-08 – 2023-08)
- Supported lesson planning and group facilitation.
Education
BSc in Biochemistry – Queen Mary University London (2021 – 2024)
A Levels & GCSEs – Central Foundation Girls' School (2014 – 2021)
