UX and Service Design
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I am a passionate UX/UI and Service Designer with a strong background in user-centered design, digital innovation, and service transformation. My experience spans cross-functional collaboration, prototyping, and user research, allowing me to create intuitive, accessible, and impactful solutions across web and mobile platforms. I thrive in environments where I can solve complex problems, contribute to meaningful projects, and continually improve the user experience, particularly in public-facing services and sustainable product development.
I have several years of experience in UX/UI and service design, working on projects that range from mobile app development to public sector service transformations. In my recent role, I led the design for projects like the Ford Fund Smart Mobility Challenge, where I focused on creating user-friendly interfaces and driving behavior change through innovative digital solutions. My expertise lies in prototyping, design systems, user testing, and cross-functional team collaboration, enabling me to deliver designs that are both functional and user-centric.
I hold a Bachelor's degree in Business Services and Systems Design, where I developed a strong foundation in service design principles, systems thinking, and user-centered methodologies. Currently, I am pursuing a Master's degree in UX/UI Design, where I am honing my skills in user research, interaction design, and service innovation, with a focus on creating accessible, user-friendly experiences across digital platforms.