Sunet Boyle

Build and maintain supplier relationships Identify opportunities to reduce costs, improve efficiency Reviews and processes purchase orders

Purchasing & Material Scheduler/Production Planner - Simpson Strong-Tie - Tamworth, England

(2020-10)

• Build and maintain supplier relationships
• Identify opportunities to reduce costs, improve efficiency
• Reviews and processes purchase orders
• Create, change and delete Purchase Info Records (PIR)
• Review raw material and packaging requirements & PO requisitions and raise purchase orders according to lead time
• Monitor supplier delivery confirmations and act on variances of orders not confirmed for delivery
• Review overdue Purchase Orders and follow up with suppliers with appropriate actions, (complete order, amend delivery date)
• Provide clear, timely communication of supply issues via a range of communication methods, such as email, MS Teams, and face to face
• Identify, report and resolve any potential product shortages against production dates
• Review days of inventory on all materials
• Review items with stock, stock size and escalation of items with no stock
• Work within agree control values to change the materials master data for safety stock
• Provide Production Schedule and Planning Manager with data on production orders delays, slow moving parts, not started or production orders with faults
• Agree efficiency and output targets with production, to meet the changing needs of the business
• Liaise with production, purchasing, logistics to ensure all information is shared and used
• Advise production, through information gathering, of changes to demands on production capacity in a timely manner
• Review packaging requirements for planned productions
• Optimising material flow, ensuring all raw materials are managed and scheduled effectively
• Developing accurate monthly forecasts for suppliers and collaborating closely with the purchasing team
• Report on stock cover and obsolete stock to be returned or wasted
• Monitor and communicate with external storage partners on delivery dates, accurate stock levels and other issues

Customer Service Representative - Simpson Strong-Tie - Tamworth, England

(2020-10)

• Process quotations and load sales orders on SAP received via phone and emails
• Deal with queries when goods were not received or goods damaged in transit
• Arrange for exchange of goods or raise debit or credits when necessary and chase payments for accounts on hold
• Handle complaints and provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
• Maintain and update customer information on SAP via ITMDS system
• Prepare customs documentation and commercial invoices

Business Liaison Manager / Purchasing Manager - Kelvion Ltd. - Atherstone, England

(2019-01 - 2020-10)

Lead all operations involving SAP-systems, securing efficiency in activities and accurate maintenance. Restructure SAP-processes as required by service centre. Head SAP-training of new employees. Update and maintain customer records.

Develop product pricing, contractual terms, quality requirements, and delivery processes. Liaise with clients and collaborate closely with internal stakeholders to gain consensus on expectations, and status of projects. Collect supplier quotes to identify best pricing options, negotiate terms and conditions, and place new suppliers on SAP.

Load sales orders on SAP and compiled monthly sales figures for UK and Europe. Ensure smooth communication and timely delivery of products. Investigated and mitigated fluctuations in delivery schedules.

Create material for training activities. Formulate detailed progress reports to provide feedback to senior management. Prepare, schedule, and communicate travel and budget expenses. Consolidate and reconciliate costs on accounts.

Handle queries related to payroll and CAPEX requests. Support engineering department with CAPEX documentation. Ensured accuracy of contracts and best pricing by reviewing details prior to ord

• Increased accuracy of operations by verifying allocation of items to correct cost or profit centre
• Enhanced customer satisfaction levels with excellent delivery of service and handling of complaints
• Collaborated in obtaining ISO accreditation from start with no implemented procedures
• Created order intake book on Excel to optimise processes of order-checking and communication
• Purchasing & handle queries related to payroll

Departmental Head & Service Coordinator - PDS Solutions - Nuneaton, England

(2017-01 - 2019-01)

Supported Technical Director with allocation and communication of projects to engineers, ensuring successful alignment with KPI's. Calculated daily workload completed by team and actively provided customers with project updates. Directed client calls to relevant departments and responded to customer queries in timely manner.

Assisted team with administrative tasks, including filing and paperwork. Crafted weekly and monthly reports. Maintained warehouse stock, avoiding replenishment and confirming optimal availability of products.

• Advanced smooth running of dosing department
• Planning daily activities and routes for engineers across the UK
• Ordering and maintaining stationery supplies
• Diary management of Director

Business Administrator - Gallagher Security - Nuneaton, England

(2015-01 - 2017-01)

Directed structuring, implementing, and maintaining of processes. Facilitated accounts administration, including invoices, purchase orders, statements, and data entries. Calculated profit and loss on sales orders and unforeseen activities.

Compiled weekly and monthly sales figure statements. Steered alignment of processes with health and safety requirements, and ISO 9001 criteria. Administered return of goods, training operations, channel partner programme, and visitor management.

Orchestrated channel partner contracts and audit processes. Handled return of products and verified timely receival of new units with customers. Managed all office operations and administration in compliance with GDPR guidelines.

Utilised CRM-system for UK and Europe operations.

• Bestowed title of Super User on CRM-system for functionality training of team in UK and Europe

Branch Administrator - Festo (Pty) Ltd. - East London, South Africa

Senior Certificate - Dr Johan Jurgens High School