Sunshine Chuck

Strategic and results-driven Project Manager with over five years of expertise in leading enterprise-level digital transformation, GDPR compliance, and business process optimization across IT, retail, telecoms, and education. I have a proven track record of managing portfolios of up to 25 concurrent software projects with budgets exceeding £10M, delivering measurable improvements such as a 45% increase in user retention, 50% enhancement in operational efficiency, and 15% revenue growth. Skilled in Agile/Scrum methodologies, stakeholder engagement, and data-driven decision-making, I leverage advanced tools including Jira, Tableau, and PowerBI to drive project success. Currently pursuing an MSc in Artificial Intelligence, I am passionate about integrating cutting-edge technology with robust project management to deliver sustainable business outcomes.

My professional experience demonstrates a progressive career transitioning from retail operations into technology-focused project management and business analysis. My most recent role as a Project Manager at NETCOM (2022–Present) involves managing over 20 concurrent software projects with £8M average budgets, where I increased revenue by 15% and end-user retention by 45% through data-driven product roadmaps and Agile practices.

Previously, as a GDPR Project Manager at PLATINUM MEDIA (2021–2022), I directed 16+ compliance projects, improving data management processes by 50% and increasing organisational GDPR awareness by 67%. My earlier role as a business analyst at DIGITAL INFOTECH UK (2019–2020) involved spearheading digital transformation, including transitioning 15 courses online for 10,000+ students during COVID-19.

My foundation includes extensive experience at TESCO PLC (2014–2019), where you advanced from Store Manager to Operations Manager and Business Analyst. There, I enhanced retail performance by 30%, increased foot traffic by 20%, and identified £25k in untapped revenue through advanced analytics and team leadership.

My most relevant education aligns directly with technology-driven project management and business transformation. This includes my ongoing MSc in Computer Science with Artificial Intelligence at the University of York, which provides cutting-edge technical knowledge. My professional qualifications are foundational: PRINCE2 Certification (BCS) for structured project governance, Agile Scrum Master certification for iterative delivery, and the ISEB Business Analysis Certification for requirements and solution design. These are complemented by my BSc in Business Management (University of Stafford), which underpins your strategic and operational expertise.