Susan Mccomiskie

I am a friendly and organised person who enjoys working with the public, helping people and keeping things running smoothly. I enjoy working in fast-paced environments and can stay calm and focused during particularly busy periods thanks to my strong organisational skills. I'm confident using various software programmes and genuinely enjoy providing a professional and caring service.

Programme Administrator - Surgical Skills Centre, Ninewells Hospital - Dundee

(2007-03 - 2026-04)

• First point of contact for UK and international visitors, teaching faculty and course delegates. Welcoming, registering and showing the course delegates around our centre
• Managing all telephone enquiries, bookings, payments and emails
• Responsible for sending pre-arrival correspondence providing the course programme, directions, parking and a briefing of what will happen on arrival
• Administrating the centres bespoke course booking database
• Liaising with faculty regarding availability to teach on each course
• Arranging travel and accommodation for faculty
• Collecting and forwarding expense forms
• Preparing and distributing teaching materials
• Organising catering and course meals
• Capturing images during the course practical sessions to use on our social media page to promote our centre (LinkedIn Surgical Skills Centre)
• Populating the course calendar for the year with dates, room bookings, and arranging room set-ups for courses/events
• Assisting with the production of promotional materials, updating social media, and updating the website
• Preparing course feedback forms, circulating to delegates, distributing certificates, collating feedback and forwarding to staff members and faculty

Receptionist - Tayside Complete Health, Private Dental & Treatment Centre - Dock Street, Dundee

(2026-04)

• First point of contact for patients and clinicians
• Using the system Semble & Dentally to check patients in, upload notes and scans, book patients in for appointments
• Contact clinicians regarding upcoming appointments and make sure all documents are prepared and ready before the clinic starts

Grove Academy (1999-08 - 2004-12)

On the job training - University of Dundee (2007)

Certificate - Basic & Advanced Microsoft Word - University of Dundee

Certificate - Basic & Advanced Excel - University of Dundee

Certificate - Corporate use of Social Media - University of Dundee

Certificate - Bespoke customer service course - University of Dundee