Susana Taoi

Values-driven Registered Adult Nurse and senior care leader with over 6 years' experience in clinical leadership, governance, and quality assurance within regulated adult care services. Currently a Clinical Lead, progressing to Assistant Manager, able to demonstrate knowledge, emerging capability, and ongoing professional development in person-centred care, safeguarding, medication and documentation governance, staff leadership, and regulatory compliance. Experienced in reviewing service delivery, identifying risk, and supporting improvement actions to ensure safe, effective, and compassionate care aligned with the Health and Social Care Standards.

Known for professional integrity, analytical judgement, and a reflective, growth-oriented approach to practice.

Clinical Lead / Unit Manager at Cairdean House (Care UK) (2024-01 – 2026-02)

Provided clinical and professional leadership within residential, dementia, and nursing care services. Led registered nurses and care staff; conducted medication and documentation audits; supported safeguarding and Adult Support and Protection processes; and contributed to inspection readiness, quality assurance, and regulatory compliance.

Assistant Manager (Incoming) at St Margaret's Care Home (2026-02 – Present)

Senior leadership role supporting operational oversight, quality assurance, staff leadership, governance activity, and regulatory compliance to enhance outcomes for those experiencing care and support.

Senior Registered Nurse (Agency) at Staffscanner (2023-05 – Present)

Delivered evidence-based nursing care across regulated adult care services; maintained high standards of documentation, medication safety, safeguarding practice, and professional accountability; worked collaboratively with multidisciplinary professionals.

Senior Night Nurse at Lindemann Healthcare (2018-03 – 2020-02)

Delivered person-centred nursing care within residential and complex care environments, supporting those experiencing care and support needs while ensuring infection prevention, risk management, and safeguarding compliance.

Care Assistant at Regulated Adult Care Services

Worked as a care assistant while raising a family, providing direct personal care and holistic support within regulated adult care services. Developed strong foundations in person-centred, dignity-based practice, safeguarding awareness, professional accountability, and teamwork, which informed the decision to progress into professional nursing.

Bachelor of Nursing (Adult) in Nursing – Edinburgh Napier University (2015 – 2018)