Susmita

A dedicated and customer-focused hospitality professional with over one year of experience in fast-paced restaurant environments. Skilled in delivering exceptional service, handling high-volume orders efficiently, and maintaining excellent cleanliness and service standards. Strong communication skills, adaptability, and teamwork abilities. Currently pursuing BSc (Hons) Computer Science at the University of Roehampton.

Restaurant Waiter - Mitsuryu Hampstead

(2025-11)

• Provided attentive and professional table service in a busy restaurant environment.
• Assisted customers with menu recommendations and ensured accurate order taking.
• Managed multiple tables effectively while maintaining high customer satisfaction.
• Handled billing, cash transactions, and POS systems accurately.
• Maintained cleanliness and hygiene standards in accordance with company policies.

Restaurant Waiter - Gorakha Hotel - Itahari, Nepal

(2023-06 - 2024-09)

• Served meals and beverages professionally, ensuring timely and accurate delivery.
• Delivered friendly and efficient service during peak hours in high-volume settings.
• Prepared and maintained dining areas to high cleanliness standards.
• Resolved customer queries promptly to ensure positive dining experiences.
• Worked collaboratively with team members to support smooth daily operations.

BSc (Hons) - Computer Science - University of Roehampton (2028)

Intermediate (+2) - Civil Sub Overseer - Shree Janata Secondary School (2023)