Suzanna Williamson

Having lived and studied in Lesotho, South Africa, and England, I have developed the ability to engage and collaborate with people from a wide range of cultural and professional backgrounds. These experiences have fostered critical thinking, creativity, and a strong appreciation for clear and impactful communication - qualities that are essential in public relations and communications. My current role as a Registered Nursing Associate, has further strengthened my interpersonal skills, ability to work effectively under pressure, and commitment to presenting information with clarity and empathy.

I am eager to bring my enthusiasm, adaptability, and drive to a communications role, contributing to meaningful storytelling, relationship-building, and brand representation while continuing to grow my skills in the industry.

Registered Nursing Associate (NMC certified) - Imperial College Healthcare NHS Trust

(2025-02)

• Assist in patient care, medication administration, and vital signs monitoring.
• Collaborate with healthcare team to ensure quality care and patient satisfaction.

Customer Service Call Agent - Thorpe Park, Chertsey

(2024-10 - 2024-11)

• Handled customer inquiries via phone, providing prompt solutions and enhancing satisfaction.
• Resolved complex issues, contributing to improved service metrics.

Apprentice Nursing Associate - Lewisham & Greenwich NHS Trust

(2022-09 - 2024-10)

• Assist in patient care, medication administration, and vital signs monitoring.
• Collaborate with healthcare team to ensure quality care and patient satisfaction.

Nursing Associate Ambassador - Health Education England

(2023-05 - 2024-03)

• Led panel discussions and conferences, championing the nursing associate role within the healthcare workforce.
• Advocated for professional recognition and integration.

Not Going to Uni Ambassador (NGTU)

(2023-05 - 2024-03)

• Creating media content, attending conferences to encourage school leavers, universities and workplaces about the benefits of apprenticeships.

Food and Beverage Team Leader - Chessington World of Adventures

(2019-03 - 2022-09)

Food and Beverage Host - Led dynamic F&B team, elevating guest experiences through innovative service strategies and menu enhancements, resulting in notable customer satisfaction gains.

Learning Support Assistant - Carshalton High School for Girls

(2022-08 - 2022-09)

• Guided year 6 students through secondary school transition, offering mentorship and academic assistance to foster smooth adaptation and academic success.

Sunday School Video Creator - Grace Church Worcester Park

(2020-03 - 2021-02)

• Produced engaging weekly Bible study videos for preschoolers during lockdown, fostering spiritual growth and maintaining community connection.

Pre-school Organizer - Grace Church Worcester Park

(2017-08 - 2020-03)

• Led dynamic weekly activities for preschoolers, fostering creativity and social skills.
• Implemented engaging music programs, enhancing children's auditory development.

Speech and Language Therapy Observer - Your Healthcare

(2019-04 - 2019-05)

• Observed and analyzed therapy sessions for children with Autism, gaining insights into effective communication strategies and intervention techniques.

Holiday Team Leader - Ignition Camp XL, Gaines

(2017-02 - 2018-08)

• Led dynamic team at residential summer camp, fostering personal growth and teamwork Organized engaging activities, ensuring camper safety and enjoyment.

Summer Work Assistant - Royals Unisex Salon

(2017-08 - 2017-12)

• Assisted in afro hair styling, enhancing salon efficiency.
• Developed customer service skills. contributing to positive client experiences and salon reputation.

FdSc Nursing Associate (NMC 2018) - Nursing Associate - London South Bank University (2022-10 - 2024-08)

A-Levels - Psychology, Geography, English Literature - Carshalton High school for Girls (2020-09 - 2022-07)

GCSE's - 11 GCSE's at grades 9-5, including Maths and English - Carshalton High school for Girls (2018-09 - 2020-07)