Suzanne Brown

Experienced Compound Management Scientist and Account Manager with over 10 years' experience across pharmaceutical, CRO, and regulated manufacturing environments. Strong background in drug discovery support, compound library management, client delivery, and cross-functional collaboration. Demonstrated strong work ethic, including maintaining employment alongside university studies.

Compound Management Scientist III / Account Manager - BioAscent

(2021-01)

• Manage multiple client accounts simultaneously, acting as primary point of contact for compound management services.
• Set up new client accounts and define bespoke workflows tailored to individual client requirements.
• Deliver assay-ready plating and manage solid and liquid compound libraries at small and large scale.
• Coordinate end-to-end order execution from submission through shipment to global CROs and clients.
• Chair client meetings, produce documentation, and manage monthly invoicing.
• Operate advanced laboratory automation including ECHO acoustic dispensers and automated −20°C storage systems.
• Support business development activities including proposal writing, budgeting, and client site visits.

Polymer Technician - Alba Ultrasound Ltd.

(2015-01 - 2021-12)

• Processed polyurethane and epoxy resins for encapsulation within an ISO 9001:2015 regulated manufacturing environment.
• Operated, maintained, and calibrated laboratory equipment in line with SOPs and manufacturing instructions.
• Maintained high standards of laboratory housekeeping and documentation compliance.
• Contributed to Quality Improvement and Health & Safety teams, supporting audits and issue resolution.

Polymer Scientist (Industrial Placement) - Ferring Pharmaceuticals

(2014-02 - 2014-04)

• Completed an industrial laboratory placement focused on polymer development for clinical trial applications.
• Developed polymers and supported pharmaceutical development activities under strict documentation and traceability requirements.
• Maintained detailed laboratory notebooks and experimental records.
• Gained hands-on experience with melt mix processing, single and twin screw extrusion, batch reactors, rheometers, and Instron testing equipment.

Senior Sales Assistant / Sales Assistant - GAME

(2007-01 - 2015-12)

• Maintained part-time employment alongside full-time university studies, demonstrating strong time management and commitment.
• Delivered high standards of customer service in a fast-paced retail environment.
• Handled customer queries and complaints professionally, developing strong communication skills.
• Progressed to Senior Sales Assistant, supporting store operations and team members.

BSc (Hons) - Applied Bioscience - University of the West of Scotland (2012-01 - 2015-12)

Certificate of Higher Education - Chemical Sciences - University of Strathclyde (2009-01 - 2012-12)

6 Highers - English, Maths, Chemistry, Biology, Physics, Computing - Hamilton Grammar School