Social Care Practitioner - Wiltshire Council - Trowbridge
(2023-09)
- Manage a varied and complex caseload while completing Care Act assessments and reviews.
- Work collaboratively with professionals, stakeholders, and families to safeguard vulnerable individuals.
- Supporting the wider team.
- Contribute to service development projects and pilot implementation of a new AI system.
- Maintain accurate reports and records while consistently meeting service deadlines.
- Work in line with legislation including the Care Act 2014, Mental Capacity Act, DoLS, and Human Rights legislation.
- Support with creative ways of working to produce better outcomes.
Social prescriber - Trowbridge health centre GP surgery - Trowbridge
(2022-09 - 2023-09)
A social prescribers role is to connect individuals to the community and other statutory organisations. To look at an individuals circumstances and give them the encouragement and autonomy to change their lives in a positive way. Helping individuals goal set and support with their mental health. Working with individual to complete daily admin tasks giving them support and encouragement. Supporting people to find employment. Working with individuals with complex social issues.
- Using system one.
- Administration tasks.
- Research.
- Working to deadlines.
- Giving presentation.
- Home visits.
- Triaging new referrals.
- Coaching.
Social Care Practitioner - Wiltshire Council - Chippenham
(2021-12 - 2022-09)
- Completing Care act assessments.
- Administration tasks.
- Visiting people in their homes.
- Working to safeguard and protect individuals.
- Liaising with other professionals.
- Report writing.
- Handing a varied and sometimes complex case load.
- Working under pressure and working to complete tasks in a timely manner.
- Prioritising and managing my own work diary.
Care Giver - Home Instead - Warminster
(2021-09 - 2022-08)
A job I very much enjoyed a long side my job as a social care practitioner.
- Companion ship visits.
- Personal care.
- Safeguarding.
- Giving my clients the support they need to remain as independent as possible.
- Medication support.
- Dementia/Parkinson's care.
- End of life care.
Brokerage Officer - Wiltshire Council
(2021-03 - 2021-07)
- Sourcing complex packages of care to providers in and out of county.
- Creating CPLIs and Contracts of agreement & Termination of services.
- Working independently and as part of a team, working a long side a varied amount of professionals.
- Working towards and maintaining KPIs, use of liquid logic systems.
Care coordinator/admin assistant - Autonomy Care Group Limited - Melksham
(2020-12 - 2021-03)
- Answering telephone calls, answering enquiries and transferring calls to the right people.
- Sending out weekly rotas to clients and staff.
- Assisting with wages.
- Administration duties.
- Setting up new care packages completing assessments and reviews, reviewing daily logs.
- Arranging interviews and compiling interview packs.
- Responded to emails.
- The first point of call for new clients.
- Conducting initial client assessments.
- Liaising with the local authority.
- Updating and creating MAR charts.
- Assisting management with other duties.
Business Administrator/Care coordinator - Four Hills Care - Westbury
(2019-07 - 2020-12)
Deputised for the Registered Manager and supported day-to-day operations.
- Conducted supervisions, audits, risk assessments, recruitment support, and training coordination.
- Supported compliance with CQC standards and implemented new IT systems.
- Coordinated rotas, payroll support, meetings, and stakeholder communication.
- I support clients and our staff on a regular basis.
- Conduct welfare calls.
- Help build and grow the business.
- Deputising in the managers absence.
- Conducting supervisions.
- Risk assessments.
- Keeping track of and updating the training matrix.
- Taking part with on call.
- Support plans and assessments and audits.
- Assisting with the recruitment of new staff members.
- I spent a period working as a care coordinator which allowed me to develop my time management skills and learn how to resolve problems quickly and efficiently.
- Managing our IT systems and implementing new ones.
- Arrange and organise home visits.
- Contact with other organisations.
- Delivering a high standard of customer service.
- Excellent communication skills; answering telephone calls from prospective clients and families.
- Good knowledge of GDPR.
- Spent a few months coordinating then training a new coordinator and assistant to plan rotas.
- Working within our company policies.
- Taking meeting minutes.
- Using word, Excel and PowerPoint.
- Assisting with Payroll and finances.
- Training new staff on the systems.
- Sickness monitoring.
- Supporting with dismissal meetings.
Care Assistant & Client Support Assistant - Butterfly Home Help - Westbury
(2017-10 - 2019-07)
- Travel to different customers houses, to carry out various different tasks. Which gives me a hands on role with dealing with clients and family members.
- Able to cope with challenging behaviours.
- Dealing with medication.
- As client Support Assistant which is carrying out audits & review and assessments.
