Syed Asim ali

Enthusiastic receptionist with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service. Experienced front desk with over 3 years in hospitality industry. Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals.

Manager at Largeh Hospitality (2022-03 – Present)

Management role in hospitality sector

• Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
• Planned and managed resources and budget to support and deliver objectives.
• Upskilled staff through targeted training opportunities, enhancing team capabilities.
• Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
• Trained staff on best practices to achieve optimal productivity.

Manager's assistant at Dar Leasing Company Ltd (2016-05 – 2021-11)

Assistant manager role providing support in leasing company operations

• Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
• Carefully managed and recorded cash and credit transactions, diminishing financial discrepancies.
• Evaluated staff performance, implementing training and development programmes to maintain exceptional service levels.
• Monitored employee progress, offering feedback to management on additional training requirements.

Trainer at Kashf Foundation Ltd (2021-03 – 2021-08)

Training and development role focused on employee skill enhancement

• Monitored employee progress, offering feedback to management on additional training requirements.
• Assigned training exercises and skill assessments to newly hired employees.
• Facilitated soft skills training, improving communication and interpersonal abilities.
• Communicated appraisal arrangements, helping employees to achieve personal development goals.

Bachelor of Arts in Commerce – University of South Asia (2018-10)

A-Levels in Commerce – B.I.S.E Rawalpindi Board (2014-08)

GCSEs in Science – B.I.S.E Rawalpindi Board (2012-09)