Overnight Retail Associate at Primark (2025-10 – 2026-01)
Seasonal; Christmas Temporary
- Preserved inventory accuracy by promptly reporting management of discrepancies.
- Unboxed 120+ deliveries under time-sensitive conditions, completing quotas 1.5 hours in advance.
- Used commercialised baling machinery to sort paper, plastics, cardboards, and other recyclable waste materials.
- Undertook click & collect services with 100% accuracy rate.
- Uptook 18+ overtime hours weekly and covered numerous shifts, on short notice.
- Spearheaded the training of 2 new hires, expediting the onboarding process.
- Established maintenance of visual appeal and fit-for-sale standards for produce, mannequins, and window displays.
Warehouse Operative at Evri (formerly Hermes) (2025-08 – 2025-10)
- Monitored and cleared automated conveyor lines of approximately 8,500+ packages per half-shift to maintain consistent workflow and minimise downtime.
- Applied handheld scanners (PDAs) to log 2,000+ barcodes, update parcel status, and track via the Evri system.
- Performed intensive manual labour assisting with loading and unloading ~15 HGVs in compliance with user manuals and PPE protocols.
- Classified parcels by postcode and delivery route, manoeuvring pallet trucks to transport to 30 designated bays and zones.
- Handled logistics of truck and shipment orders, verifying parcel IDs, destinations, weights, and special handling instructions to prevent mislabelling.
- Conducted quality checks, inspected parcels for damage, and checked labels against manifests.
- Filled 3 different timings - Morning (06:00-14:00), Evening (14:00-22:00), Night (22:00-06:00), along with occasional midday shifts.
- Worked to strict timed cut-offs, ensuring all outgoing items were processed before dispatch deadlines.
Sales Worker at Next (2024-02 – 2025-10)
- Upheld store policies on dressing room usage concerning 4 item limits, minimising loss prevention risks by 15%.
- Alongside colleagues prepared and restocked inventory ready to market.
- Stock-took and showcased 50+ new arrivals to correct quantities mitigating stockouts and overstocking.
- Utilised customer-service skills for efficient sales via high-quality communication and timely assistance, reducing waiting times by up to 7 minutes per shopper.
- Handled line hangers, flatbeds, trolleys, etc to facilitate damage-free merchandise transit.
- Updated notice of 10+ storage compartments, by contents, date, and quantities daily.
- Exercised risk assessment and safeguarding measures to adhere to health and safety regulations.
Retail Assistant at British Red Cross (2021-11 – 2023-09)
- Revised 300+ weekly donated clothing: tagging according to UK & EU men's and women's sizing; categorising garments in line with BRC hanging etiquette; and enhancing presentation quality through steaming.
- Tidied, cleaned, and disinfected workspaces and high-touch areas 2x per changeover during peak trading hours.
- Operated across the shop floor, acquiring knowledge in stock control, replenishment, and merchandising.
- Promoted special limited-time offers and seasonal discount deals, notifying customers of available savings up to 30%.
- Developed a supportive team culture by providing 3 incoming employees with accessible reference materials.
- Administered fitting room traffic while offering tailored advice on apparel selection and size recommendations, securing a personalised shopping experience for each consumer.
- Attended store briefings to address product knowledge and customer feedback.
Retail Volunteer at Barnardo's Children's Charity (2021-03 – 2021-11)
- Shadowed managers and supervisors, viewing the day-to-day running of the business over a 6-hour period.
- Collaborated with multidisciplinary teams to design and deliver educational and recreational initiatives.
- Leveraged upselling and cross-selling techniques to boost revenue from complementary products and related premium items.
- Drove product engagement by stimulating ~80 accessory trials and offering individualised styling suggestions.
- Employed the asset of bilingualism to converse with varying backgrounds fostering repeat patronage and brand loyalty.
- Facilitated 200+ queries per shift and directed customers to relevant staff members.
- Coordinated re-shelving of products across 8 different departments overseeing efficient stock rotation.
