Syeed Shah

Desktop Support, Network support, VPN, Citrix, VMware, Active Directory, Windows Server Support, all flavors), SCCM and Core Application Support & Global IT Recruitment, configuration and administration of the Palo Alto, Sophos, and Cisco Meraki in recent project with the telecom vendor.

Microsoft

Dynamics 365 CRM, Cybersecurity (antivirus, firewalls, etc.). Telephone system administrator, Office 365, Share Point and Azure Administration.

• Applied different sets of IT compliance, like as GDPR, implemented and applied Microsoft Power BI implementation in Finance project and sales projects recently Implemented Webroot security across the organization and also implemented experience in various global clients.

  Experience of developing IT-related policies and procedures.

  Experience of managing third-party support vendors, providers, and consultants. 

• Experience in Microsoft Dynamics 365 Business Central in operations, sales, and customer service. Implemented recently with the finance client. 
• SD Wan support and experience in large cooperation. 

Desktop Support, Network support, VPN, Citrix, VMware, Active Directory, Windows Server Support, all flavors), SCCM and Core Application Support & Global IT Recruitment, configure and administration of the Palo Alto, Sophos, Cisco Meraki in recent project with the telecom vendor.

Microsoft

Dynamics 365 CRM, Cybersecurity – antivirus, firewalls etc. Telephone system administrator, Office 365, Share Point and Azure Administration.

• Applied different set IT compliance like as GDPR, implemented and applied Microsoft Power BI implementation in Finance project and sales projects recently Implemented Webroot security across the organization, also implement experience in various global clients.

  Experience of developing IT related policies and procedures.

  Experience of managing third-party support Vendor’s, providers, and consultants. 

• Experience in Microsoft Dynamics 365 Business Central in operations, sales, and customer service. Implemented recently with the finance client. 
• SD Wan support and experience in large cooperation. 
• Excellent written and verbal communication skills, excellent reporting skills, Strong problem solving and analytical skills, Team and Project management, Customer Services, Recruitment, Administration and Network Management. Excellent organization, interpersonal, presentation and communication skills.

  Demonstrable experience and technical knowledge. Expert level Microsoft Office user skills, especially Excel.

  Experience of managing IT projects to completion.

Summary

18+ years’ experience in IT and Technology management

Certifications: Dell Hardware Certifications in Desktops, Networking, Servers & Storage

A+, ITIL, and MCP

CCNA and CCNP (pursuing)

Education:

MBA in Strategic and Technology Management, Grade: 1st /Class I

1. BITM (B.Sc. IT&M) 2001 –2004, Honors in Network Engineering & Management, Grade: 1st /Class I