Sylvan Reid

I am a conscientious worker with exceptional caregiving skills and Proficient in customer service with a strong ability to resolve issues efficiently and enhance client satisfaction. I Hold a full British driving license, enabling reliable transportation for business needs. Demonstrated commitment to maintaining high service standards and fostering positive customer relationships.

With a PHV DI/D license and T1 certification, demonstrating compliance with industry standards. Demonstrated success in fostering a cooperative team environment and enhancing productivity. I coordinate with various professionals and services across all levels and Dedicated to providing exceptional patient care with a focus on quality and safety.

Proven ability to implement effective care strategies that enhance patient outcomes. Strong communication skills facilitate collaboration with healthcare teams and patients. Committed to continuous improvement and professional development in healthcare practices. pursuing additional training to enhance skills.

Vehicle Safety Operator - Wayve - London, United Kingdom

(2024-07)

• Conduct thorough assessments of potential risks in artificial intelligence to guarantee safe testing practices at all times.
• Implemented diverse driving tasks to prepare artificial intelligence for testing in real-world public road environments, ensuring comprehensive skill development.
• Evaluated performance of various vehicle models in multiple European countries, utilising standard testing protocols and tools.
• Conducted thorough certification assessments, utilising established protocols to verify adherence to industry standards.
• Undertook Bertha certification and T1 certification, focusing on skills assessment and validation to support professional development.

PHV Driver - Uber

(2022-10)

• Designed flexible working arrangements to enhance operational efficiency during periods of high demand.
• Utilise extensive local area knowledge to enhance route planning and improve delivery efficiency.
• Provided safe and responsible transport to ensure customer comfort and security during journeys.
• Delivered high customer ratings on mobile booking systems to foster user satisfaction and retention.
• Maintain vehicle compliance through timely renewal of mots and car insurance to enhance safety and legal adherence.
• Washed and polished service vehicles to uphold a professional image and enhance brand reputation.

Mini bus driver - Newham council

(2023-09 - 2024-06)

• Conducted daily vehicle inspections to ensure roadworthiness.
• Operated wheelchair lift for disabled passengers, ensuring accessibility in transit services.
• Enhanced customer satisfaction with friendly interactions and courtesy,
• Ensured passenger safety by strictly adhering to speed limits and traffic rules.
• Delivered timely transportation services by sticking to set schedules.
• Performed first aid on bus passengers in emergency situations and called for advanced medical support Van driver - Argos - London

(2020-05 - 2022-10)

• Facilitated multi-drop and collection operations to enhance logistical efficiency and customer satisfaction.
• Oversaw daily vehicle checks to uphold safety standards and operational efficiency.
• Facilitated timely reporting of maintenance issues to ensure fleet reliability.
• Enhanced compliance with safety regulations through diligent inspection processes.
• Oversaw project execution to meet strategic objectives and timelines.
• Guided teams in adhering to budgetary constraints and quality standards.
• Coordinated efforts across departments to drive project success.
• Facilitated loading and unloading of vans to maintain workflow and operational efficiency.
• Monitored sites to assess compliance with specifications and ensure effective implementation of plans.

Maintenance Driver - The Priory - London

(2020-09 - 2022-01)

• Provided outstanding customer care through safe and responsible driving to enhance client comfort and security.
• Address customer complaints effectively to enhance satisfaction and retention.
• Maintained accurate logs and reports for each trip to ensure comprehensive tracking of fuel delivery times, mileage, and fuel usage.
• Replaced light bulbs, sockets, and switches to ensure reliable electrical systems for residential and commercial properties.
• Addressed emergency repairs efficiently to ensure prompt resolution of issues.
• Executed repairs of doors, locks and handles within specified timeframes to enhance property safety and accessibility.

Executive Driver - Go Gutsi - London

(2019-01 - 2020-02)

• Coordinated logistics for private hire services, managing bookings and driver assignments effectively.
• Analysed traffic patterns and utilised mapping software to plan optimal routes, ensuring timely and efficient travel.
• Executed safe driving techniques to maintain client comfort and security while delivering high-quality customer service.
• Implement and monitor strict hygiene protocols while maintaining a polished appearance to enhance brand integrity.
• Utilise detailed understanding of tachographs and driving regulations to oversee accurate logging of driver hours and vehicle use.
• Coordinated logistics for airport pick-ups, managing schedules and client communications to ensure efficient service for corporate and VIP clients.

Bus Driver - Tower Transit - London

(2014-01 - 2019-01)

• Achieved high customer satisfaction ratings through effective problem-solving and support.
• Improved response times by streamlining customer service workflows.
• Enhanced team efficiency, resulting in increased customer retention and loyalty.
• Execute detailed vehicle safety checks, including tyre pressure assessment, brake functionality testing, and light operation verification.
• Utilised scheduling tools and techniques to accurately track timekeeping and improve attendance records.
• Promoted road safety through effective communication of traffic laws.
• Enhanced community awareness of legal obligations for vehicle operation.
• Achieved greater compliance with road traffic regulations within the community.
• Utilise defensive driving techniques to navigate various traffic conditions safely and efficiently.

Multi-drop/Collection Driver - PHS Data Shred - London

(2007-01 - 2013-11)

• Assisted with nationwide and local driving tasks.
• Supported logistics operations by facilitating transport activities.
• Helped maintain efficiency in delivery routes.
• Managed collection and handling of confidential waste to ensure compliance with data protection regulations.
• Assisted in loading and unloading cargo to support operational efficiency.
• Coordinated with team members to ensure timely handling of materials.
• Participated in maintaining a clean and safe working environment.
• Orchestrate route planning to optimise efficiency and minimise travel time.
• Assisted in utilising PDA technology for various tasks.
• Supported team members in navigating PDA systems effectively.
• Facilitated training sessions on PDA usage for new staff.
• Assisted with multi-drop logistics operations.
• Supported delivery teams in managing multiple drop-offs.
• Helped coordinate schedules for efficient route planning.

Mathematics, English Literature, Physical Education and English Language - Brampton Manor Secondary School