Sylwia Gluszek

Processing incoming and outgoing orders via portals or emails, tracking inventory levels (co-operating with Finishing, Quality and Despatch Department) and adding new items to inventory records Reporting customers' requirements and logistics reports to Production Manager Checking shipping documents (packing slips, commercial invoices, bills of landing), logging data into logistics system, and managing customs documentation with customs agents and Chamber of Commerce

Sales and Logistics Administrator at FIBRAX Ltd (2010-02 – Present)

• Processing incoming and outgoing orders via portals or emails, tracking inventory levels (co-operating with Finishing, Quality and Despatch Department) and adding new items to inventory records
• Reporting customers' requirements and logistics reports to Production Manager
• Checking shipping documents (packing slips, commercial invoices, bills of landing), logging data into logistics system, and managing customs documentation with customs agents and Chamber of Commerce
• Arranging collections with carriers, monitoring outgoing shipments, tracking progress of shipments and updating information to ensure timely delivery according to customer ETAs
• Booking Advanced Shipping Notices on customers' portals
• Liaising with customers to address queries or complains and provide order updates
• Filing, storing, and maintaining up-to-date and accurate logistics documents, invoices, and other records
• Providing administrative support to the logistics department, covering for absent colleagues, and supporting other departments as needed

Sales and Logistics Administrator at FIBRAX Ltd (2007-09 – 2008-11)

Sales and Marketing Assistant at Etiquette Labels Ltd (2006-08 – 2007-05)

• Providing administrative support to sales department, processing incoming and outgoing orders via portals or emails
• Distributing information about the company on social medias, helping to organise market research
• Manage customer databases and sales leads
• Perform general office duties and data entry

Warehouse Assistant at Mark's and Spencer (2006-01 – 2006-07)

Inspector, Department of International Claims and Benefits at Work and Pension Institute (2000-01 – 2005-12)

estate agent at Estate Agency (1999-01 – 2000-12)

EXCEL – Coleg Cambria (2022-01 – 2022-12)

Work related Export Training Courses – West Cheshire and North Wales Chamber of Commerce/British Institute of Export (2007-01 – 2026-12)

Accounting for Beginners in Accounting – YALE College (2008-01 – 2008-12)

Courses: Academic English, Personal Communication, British Culture – NEWI (2007-01 – 2008-12)

ESOL Level 2 Certificate in English – YALE College (2005-01 – 2007-12)

Post-graduate in Property Valuation – Warmian and Mazurian University (2004-01 – 2005-12)

Master of Art in Law – University of Lodz (1994-01 – 1999-12)