IT field engineer
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Certified and results-driven IT Field Engineer with hands-on expertise in technical support, system deployment, and network troubleshooting. Holds an MSc in Computer Networks and Systems Security, along with CCNA and Microsoft Azure Administrator certifications. Demonstrates strong proficiency in resolving hardware, software, and network issues across Dell, Lenovo, and Windows environments.
Proven success in both remote and on-site support, SLA adherence, and implementing ITIL best practices. Actively seeking an IT Support or Network Support role to leverage technical skills and customer-oriented approach
Certified and results-driven IT Field Engineer with hands-on expertise in technical support, system deployment, and network troubleshooting. Holds an MSc in Computer Networks and Systems Security, along with CCNA and Microsoft Azure Administrator certifications. Demonstrates strong proficiency in resolving hardware, software, and network issues across Dell, Lenovo, and Windows environments.
Proven success in both remote and on-site support, SLA adherence, and implementing ITIL best practices. Actively seeking an IT Support or Network Support role to leverage technical skills and customer-oriented approach
MSc – Computer Networks and Systems Security with Advanced Research
University of Hertfordshire, UK
