Tamanna Liza

Friendly, reliable and hardworking professional with over two years of experience working in a fast-paced customer service and hospitality environment at McDonald's. Experienced in providing excellent customer service, handling cash, supporting team members and working efficiently under pressure. Confident communicating with customers and colleagues from diverse backgrounds, with strong teamwork, organisation and problem-solving skills.

I also hold a Level 3 Makeup Artistry qualification from Leicester College and have experience providing makeup services, including bridal and bridesmaid makeup. I am a quick learner, adaptable and committed to delivering a high standard of work. I am now looking for an opportunity where I can use my customer service and professional skills while continuing to develop my career.

Crew Member - McDonald's - Leicester, UK

(2024-02)

• Provide friendly and professional customer service in a busy, fast-paced environment.
• Take customer orders accurately and ensure a positive customer experience.
• Handle cash and card payments and follow company procedures for till management.
• Respond to customer questions and complaints calmly and professionally.
• Work across the front counter, drive-thru and kitchen while maintaining speed, accuracy and quality.
• Support the team during busy periods and help ensure smooth daily operations.
• Train and support new and existing team members when required.
• Communicate effectively with colleagues to maintain an efficient workflow.
• Coordinate delivery orders and communicate with delivery couriers to help ensure timely service.
• Follow company policies and maintain high standards of food safety, hygiene and cleanliness.
• Work effectively as part of a diverse team in a busy customer-focused environment.

Freelance Makeup Artist - Self-employed - Leicester, UK

• Provide makeup services for clients for special occasions and events.
• Experience with bridal and bridesmaid makeup.
• Consult with clients to understand their preferred makeup style and desired look.
• Adapt makeup application techniques to suit different clients and occasions.
• Maintain high standards of hygiene and cleanliness when working with makeup products and equipment.
• Provide a friendly and professional service and build positive relationships with clients.
• Demonstrate creativity, attention to detail and a strong interest in beauty and makeup.

Level 3 Makeup Artistry - Makeup Artistry - Leicester College

GCSEs