Tamantha Burke

I am a commercially focused Operations Manager with 25+ years' experience leading multi-site retail and operational teams, managing budgets of up to £3m and delivering sustained commercial growth. Proven expertise in P&L ownership, people leadership, operational excellence, KPI improvement, stock control and business transformation across retail and construction sectors. Recognised for building high-performing teams, improving operational efficiency and driving profitable performance.

I am a perfectionist, detail oriented and I am highly focused and motivated by KPI achievement! I am organised, and am able to deliver to deadlines through effective prioritisation.

MVHR Department Manager - 21 Degrees (formerly Green Building Store)

(2018-02)

• Responsible for £2m departmental turnover with full P&L ownership.
• Increased operational efficiency through KPI dashboards and data-driven decision making.
• Managed 17 employees across warehouse, office and operations.
• Improved stock accuracy and purchasing processes.
• Led recruitment, coaching and performance management.
• Worked cross-functionally with suppliers, finance, marketing and sales teams to improve profitability.

Senior Multi-Site Manager - Arcadia Group

(2002-01 - 2016-12)

• Managed three stores with 30+ employees.
• Full P&L responsibility for £2m turnover.
• Consistently exceeded company sales growth.
• Maintained stock loss below 1%.
• Delivered payroll within budget.
• Managed recruitment, succession planning and performance reviews.

Brand People Specialist - Arcadia Group

(2002-01 - 2016-12)

• Brand People Specialist supporting 38 stores.
• Led a national model store for over four years.
• Area Manager deputy with regional operational responsibilities.

Sales Manager - House of Fraser - Menswear floor, Leeds, UK

(2000-01 - 2002-12)

• Led recruitment, training and service-focused development for the menswear floor at HOF in Leeds, UK, strengthening team capability and customer experience.
• Managed brand liaison, delivered vision through brand shop fits, drove sales performance across own and brand staff, oversaw scheduling and payroll management, supported a major campaign launch, and was chosen as one of five nationwide Sales Managers to attend the British Shops and Stores Association.

Store Manager / Supervisor - Miss Selfridge, Arcadia Group - York, Leeds, Bradford

(1994-01 - 1995-12)

• Progressed through a management trainee programme into supervisory and Store Manager roles across York, Leeds and Bradford, overseeing operations as Leeds Supervisor and leading Leeds Alders with £800k turnover and York Coney Street with £1.5m turnover.
• Delivered brand and operational leadership as Centre of Excellence Manager for the brand, supporting high standards, sharing best practice and driving consistent store performance across multiple locations.

A levels - Colne valley Sixth Form (1991-01 - 1991-12)

GCSE - Colne Valley High School (1986-01 - 1986-12)