Tamy-Lee Osmond

Motivated and enthusiastic Hair & Beauty Assistant with one year's hands-on experience in a small, fast-paced salon environment. Skilled in supporting stylists with client consultations, shampooing, preparing for cuts and a range of styling techniques, as well as assisting with basic nail treatments. Confident in managing reception duties including booking appointments, greeting clients and handling payments.

A reliable team player who works well within a close-knit team of three, with strong communication skills and a passion for delivering excellent customer service and maintaining high salon standards.

Hair & Beauty Assistant - Tousels Hair & Beauty Salon

(2024-06 - 2026-03)

Work placement

• Supported stylists with a range of client services including shampooing, preparing clients for cuts and assisting with different styling techniques.
• Provided basic nail treatments and helped maintain high standards of hygiene and cleanliness throughout the salon.
• Delivered excellent customer service by greeting clients, building positive relationships and ensuring a welcoming salon environment.
• Managed reception duties such as answering calls, booking appointments, handling payments and organising the daily schedule.
• Worked effectively within a small team of three in a fast-paced setting, demonstrating reliability, teamwork and strong time management skills.
• Assisted with maintaining stock levels, preparing workstations and ensuring all tools and equipment were ready for use.

Dog Groomer - Missy Moo's Dog Grooming

(2025-03)

Volunteering

• Bathed, blow-dried and groomed dogs of various breeds, sizes and temperaments, ensuring high standards of animal care and welfare.
• Carried out de-shedding treatments and supported with coat maintenance to meet client requirements.
• Maintained a clean, safe and hygienic grooming environment by regularly sanitising equipment and work areas.
• Handled dogs calmly and confidently, supporting their comfort and reducing stress during grooming sessions.
• Communicated effectively with team members to manage a busy daily schedule and ensure smooth service delivery.
• Assisted with preparing grooming stations, organising equipment and supporting general salon duties.

Christmas Temp - Tescos

(2024-11 - 2025-01)

• Replenished and organised stock on shelves to maintain store presentation and availability.
• Assisted customers with enquiries, providing friendly and helpful service during a busy festive period.
• Supported the team in maintaining a clean, safe and well-organised shop floor.
• Worked efficiently in a fast-paced environment to meet daily store demands.

L1 - Hairdressing & Barbering - Itec Skills and Employment (2024)

GCSE - Multiple subjects (Maths, English, Science, Food Tech, Health and Social Care) - Risca Comprehensive School (2019 - 2024)