Optical retail assistant - Specsavers Canterbury - Canterbury, United Kingdom
(2024-09)
- Delivered exceptional customer service by warmly greeting clients and efficiently booking appointments, fostering a welcoming atmosphere.
- Administered pre-screening tests and meticulously updated customer details, streamlining the appointment registration process.
- Processed tests and accessories with precision at the till, showcasing expertise in cash handling while maintaining a courteous and friendly service.
- Supported colleagues with various tasks, adhering to health and safety standards and ensuring the cleanliness of equipment and shop floor.
- Dispensed single vision and multifocal glasses for customers, making accurate adjustments to guarantee optimal fit and comfort.
- Executed timely repairs on glasses as required by customers, significantly enhancing overall satisfaction.
- Communicated effectively with customers to inform them about the availability of their glasses for collection.
- Managed lab operations by sorting and overseeing the delivery of glasses, efficiently cataloguing items in the system and storing them appropriately.
Retail assistant - Primark Canterbury - Canterbury, United Kingdom
(2024-05)
- Maintained shop floor standards consistently throughout the day, ensuring an organised and visually appealing environment.
- Managed cash transactions, processed refunds and returns/exchanges, while consistently delivering exceptional customer service.
- Provided friendly assistance to customers, enhancing their overall shopping experience.
Retail assistant - The Range Canterbury - Canterbury, United Kingdom
(2022-04 - 2024-05)
- Replenished stock from deliveries onto the shop floor, ensuring consistent product availability and appealing presentation.
- Retrieved items from the stockroom and effectively transferred them to shelves, optimising customer access to products.
- Assisted customers with inquiries and conducted payment transactions, fostering a positive shopping atmosphere.
- Conducted date checks and generated daily date alert reports for products, ensuring rigorous quality control.
Apprentice early years practitioner - Kent college Folkestone - United Kingdom
(2021-09 - 2022-04)
- Designed and planned engaging weekly activities for children linked to educational themes, fostering learning through play.
- Ensured the safety and wellbeing of children by implementing best practices in childcare.
- Prepared nutritious meals and managed sanitation procedures, promoting a healthy and hygienic environment.
Midday Supervisor - St Stephen's junior school Canterbury - Canterbury, United Kingdom
(2016-01 - 2021-10)
- Oversaw the wellbeing and safety of children at lunchtime, ensuring a supportive and caring environment.
- Set up and maintained cleanliness in the lunch hall during and after dining sessions.
- Participated in safeguarding training and contributed at school events, furthering child safety and community engagement. During the COVID-19 lockdown, I maintained hygiene standards throughout the school by effectively sanitizing premises and temporarily filled in as an after-school cleaner while the caretaker underwent surgery.
Stockroom Assistant - Next Canterbury - Canterbury, United Kingdom
(2004-10 - 2005-01)
- Utilised a PDA to accurately locate stock and replenished items during the busy Christmas sale period, enhancing operational efficiency.
Part Time Sales Assistant/ Stockroom Assistant - Boots UK - Canterbury, United Kingdom
(2004-07 - 2004-10)
- Replenished stock on the shop floor while providing attentive support to customers, significantly contributing to overall sales success.
Apprentice Hairdresser/ Junior Stylist - Nicholas James hairdressing salon - Bridge, United Kingdom
(1996-10 - 2000-11)
- Assisted stylists with clients, ensuring smooth operations and maintaining stock levels.
- Managed appointments and processed payments, contributing to a positive customer experience.
