Tanya Fenwick
Window Treatment Expert
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About
A highly motivated and ambitious individual able to give accurate advice, guidance to customers on products in store. I hold excellent communication skills that allow me to communicate successfully with colleagues whether face to face or over the phone. I have knowledge of Microsoft Office and other administrative tools with eagerness to learn new systems. As a polite, enthusiastic self motivated individual I believe I would make a great asset to your sales team.
Experience
Window Treatment Expert - Dunelm Group PLC
(2023-01)
Sales Team Leader - Dunelm Group PLC
(2021-10 - 2023)
- Head Host TL of 15 Colleagues
- Head of Window Treatment advising customers on the variety of designs, fabrics and products available
- Reaching my weekly target
- Motivating & ensuring the team to achieve high standards and KPI targets
- Preparing daily workloads for colleagues & coordinating the daily allocations of work
- Handling cash & electronic payments
- Cashing up daily takings and entering into safe
- All duty manager duties
- Recovering the store after trading hours
- Key Holder and closing of the store
Self-employed Beauty & Holistic Therapies - Rejuvenate
(2015-07 - 2020-11)
- Managing clients appointments
- Making sure all equipment is sterilised and ready before procedures and treatments
- Carrying stock control duties
- Deal with all general enquires
- Handling both cash and electronic payments
- Admin and clerical duties – filing, updating database and managing dairies
- Providing clients with a range of level 1-3 beauty treatments
Raising My Children
(2005-08 - 2013-09)
Education
BA (Honours) - Criminology & Psychology - The Open University (2018)
Introduction to Law - The Open University (2017 - 2018)
Qualified Dental Nurse - The Royal London Dental Institute (1998 - 1999)
NVQ Level 2 - Retail - Barking Business Centre (1997 - 1998)
GCSEs - Barking Abbey Comprehensive (1986 - 1992)
