Tanya Fenwick

A highly motivated and ambitious individual able to give accurate advice, guidance to customers on products in store. I hold excellent communication skills that allow me to communicate successfully with colleagues whether face to face or over the phone. I have knowledge of Microsoft Office and other administrative tools with eagerness to learn new systems. As a polite, enthusiastic self motivated individual I believe I would make a great asset to your sales team.

Window Treatment Expert - Dunelm Group PLC

(2023-01)

Sales Team Leader - Dunelm Group PLC

(2021-10 - 2023)

• Head Host TL of 15 Colleagues
• Head of Window Treatment advising customers on the variety of designs, fabrics and products available
• Reaching my weekly target
• Motivating & ensuring the team to achieve high standards and KPI targets
• Preparing daily workloads for colleagues & coordinating the daily allocations of work
• Handling cash & electronic payments
• Cashing up daily takings and entering into safe
• All duty manager duties
• Recovering the store after trading hours
• Key Holder and closing of the store

Self-employed Beauty & Holistic Therapies - Rejuvenate

(2015-07 - 2020-11)

• Managing clients appointments
• Making sure all equipment is sterilised and ready before procedures and treatments
• Carrying stock control duties
• Deal with all general enquires
• Handling both cash and electronic payments
• Admin and clerical duties – filing, updating database and managing dairies
• Providing clients with a range of level 1-3 beauty treatments

Raising My Children

(2005-08 - 2013-09)

BA (Honours) - Criminology & Psychology - The Open University (2018)

Introduction to Law - The Open University (2017 - 2018)

Qualified Dental Nurse - The Royal London Dental Institute (1998 - 1999)

NVQ Level 2 - Retail - Barking Business Centre (1997 - 1998)

GCSEs - Barking Abbey Comprehensive (1986 - 1992)