Stockroom Volunteer - Cats Protection
(2024-09)
- Sorting, tagging, pricing, and labelling donated clothing to prepare items for the shop floor.
- Ensuring clothing is priced accurately using a pricing guide
- Supporting stock counts and inventory accuracy
- Organises and maintains a tidy, safe, and accessible stockroom environment.
- Assesses the quality of donations to determine suitability for sale.
Retail Volunteer - Oxfam
(2025-06 - 2025-07)
- Operated the till, processed payments, and provided friendly, helpful service.
- Assisted customers with product enquiries and offered informed advice.
- Replenished shelves and rails to ensure product availability.
- Contributed to creating a clean, safe, and welcoming shop environment.
Stockroom Volunteer - Cancer Research
(2024-06 - 2024-12)
- Sorted donated clothing, books, toys, and games into organised categories.
- Tagged, priced, and labelled items accurately before distribution to the shop floor.
- Conducted quality checks to ensure items were suitable for sale.
- Helped maintain an efficient, well-organised stockroom layout.
Temporary Sales Associate - TK Maxx
(2023-11 - 2024-01)
- Delivered high-quality customer service, supporting customers with product enquiries.
- Monitored and managed fitting rooms, ensuring safety, cleanliness, and positive customer experience.
- Checked customers in and out of fitting rooms and maintained stock accuracy.
- Replenished merchandise to maintain strong visual standards across the store.
- Contributed to overall store tidiness and organisation.
Get Into Retail (TK Maxx) - The Prince's Trust
(2023-09 - 2023-10)
- Supported merchandising tasks including arranging displays and restocking items.
- Assisted customers on the sales floor with product selection and general enquiries.
- Gained experience handling stock, deliveries, and shop floor organisation.
- Developed skills in teamwork, communication, and retail professionalism.
Earlier Volunteer Experience - Multiple Organisations
(2014 - 2020)
Includes roles at Age Concern, Milliner Care Home, Sue Ryder, Transitions UK, and Hertfordshire County Council Traineeships. Across several long-term volunteer placements, carried out responsibilities including:
- Supporting vulnerable individuals, including older adults, young people with additional needs, and people with learning disabilities.
- Assisting with group activities, social programmes, and one-to-one support.
- Providing companionship, encouragement, and emotional support.
- Preparing activity materials and helping maintain clean, organised communal areas.
- Serving meals, supporting with eating, and welcoming clients to community spaces.
- Sorting donated stock, organising merchandise displays, and maintaining shop cleanliness
- These roles collectively strengthened communication, empathy, organisation, reliability, and teamwork.
Customer Assistant - Marks & Spencer
(2014-10 - 2015-12)
- Operated tills, processed payments, and handled customer enquiries.
- Provided friendly and efficient customer service across departments.
- Replenished stock and maintained high shop floor standards.
- Resolved customer complaints calmly and professionally.
- Supported colleagues during peak trading times to ensure smooth store operations.
