Sales & Stock Associate at Footlocker (2024-07 – Present)
- Delivered exceptional customer service by actively engaging with shoppers, providing product recommendations that are suitable to their needs, and driving sales – recognized as the Sales Associate of the Month for 3 consecutive months.
- Maintained organized stockrooms and efficiently restocked sales floor merchandise, when possible, to ensure product availability and visual appeal.
- Supported team in achieving daily and weekly sale goals through upselling strategies and in-depth product knowledge across the footwear and apparel available in-store.
Sales & Stock Associate at Zara (2024-04 – 2024-09)
- Navigated high-traffic retail environments with ease, balancing floor assistance, fitting room support and stockroom duties – demonstrating strong multitasking and time management skills under pressure.
- Communicated effectively with a diverse customer base and team members to resolve various issues quickly and maintain a smooth, customer-focused shopping experience.
- Applied critical thinking to adapt to fast-changing inventory and floor needs, ensuring optimal product flow and presentation while maintaining customer satisfaction a top priority.
Contractor/Interior Designer (Assistant) at A&N Renovations (2023-04 – 2023-06)
- Collaborated with my mentor, effectively communicating ideas, and contributing to the overall success of the project, strengthening my teamwork, communication and collaboration skills
- At times, renovation work can be unpredictable, with changes in plans, or evolving client requirements. In spite of these constant changes in circumstances, my sense of adaptability has helped me achieve the goals of the projects.
- Assisted with 2 projects over the summer with 100% customer satisfaction
