Tausif Kadiri

A dedicated professional with over a decade of experience in customer service, community leadership, and education. Skilled in empathetic communication, problem-solving, and cross-functional collaboration, seeking to enhance my skills and the customer support within any organisation.

Professional Driver - Drive Ferris (Pivotal) - United Kingdom

(2024-09)

Scheduling my day to deliver Jaguar Land Rover cars for their subscription service Pivotal. Travelling around the United kingdom providing a white glove handover service to high end clientele

Chief Operating Officer - Kadiri News

(2016-10 - 2024-04)

• Customer Communication: Successfully assisted customers with queries and provided excellent service, ensuring a positive experience and addressing concerns effectively.
• Inventory Management: Managed stock-taking and ensured accurate inventory control, contributing to efficient business operations and customer satisfaction.
• Business Operations: Oversaw day-to-day business activities, maintained operational continuity, and implemented promotional strategies to drive business growth and enhance customer engagement.

Stock Controller -> Sales Assistant/Merchandiser -> Head of Sales - Kadiri News

(2004-06 - 2016-10)

• Customer Service Excellence: Provided excellent customer service by assisting customers with queries, ensuring their needs were met, and fostering a positive shopping experience at Kadiri News.
• Effective Communication: Communicated promotions and business updates clearly and persuasively to customers and team members, enhancing customer engagement and driving sales growth.
• Attention to Detail: Managed stock taking and inventory with precision, ensuring accurate records and timely restocking, which maintained optimal product availability and minimised discrepancies.

P.E Teacher & Sports Co-ordinator - Moat Community College

(2008-04 - 2016-10)

• Exceptional Communication Skills: Delivered PE lessons and football coaching sessions, effectively communicating complex tasks to students of varying abilities, ensuring clarity and understanding.
• Problem-Solving and Risk Mitigation: Organised and managed local and regional sports competitions, proactively addressing challenges and ensuring smooth execution, demonstrating strong judgement and decision-making skills.
• Cross-Functional Collaboration: Assisted teachers and worked with various school departments to deliver the KS3 and KS4 syllabus, coordinating resources and efforts to enhance the educational experience for students.

Volunteer - Leicester City Football in the Community

(2004-11 - 2006-11)

• Community Engagement: Fostered strong relationships within the community by organising and leading football activities, ensuring inclusive participation and creating a supportive environment for all members.
• Team Coordination: Collaborated with coaches and volunteers to deliver effective football sessions, demonstrating the ability to work harmoniously within a team to achieve common goals.
• Empathy and Support: Provided empathetic support to participants, particularly in delivering warm-ups and cool-downs, ensuring their well-being and promoting a positive and encouraging atmosphere.

Level 2 NVQ Accounting - Accounting - South Leicestershire College (2009-01 - 2010-12)

Btec National Diploma in Sport (Development and Fitness) - Sport Development and Fitness - Loughborough College (2004-01 - 2007-12)

GCSEs - English, Maths, Science, IT, R.E, Sociology and PE - Moat Community College (1999-01 - 2004-12)