Professional Driver - Drive Ferris (Pivotal) - United Kingdom
(2024-09)
Scheduling my day to deliver Jaguar Land Rover cars for their subscription service Pivotal. Travelling around the United kingdom providing a white glove handover service to high end clientele
Chief Operating Officer - Kadiri News
(2016-10 - 2024-04)
- Customer Communication: Successfully assisted customers with queries and provided excellent service, ensuring a positive experience and addressing concerns effectively.
- Inventory Management: Managed stock-taking and ensured accurate inventory control, contributing to efficient business operations and customer satisfaction.
- Business Operations: Oversaw day-to-day business activities, maintained operational continuity, and implemented promotional strategies to drive business growth and enhance customer engagement.
Stock Controller -> Sales Assistant/Merchandiser -> Head of Sales - Kadiri News
(2004-06 - 2016-10)
- Customer Service Excellence: Provided excellent customer service by assisting customers with queries, ensuring their needs were met, and fostering a positive shopping experience at Kadiri News.
- Effective Communication: Communicated promotions and business updates clearly and persuasively to customers and team members, enhancing customer engagement and driving sales growth.
- Attention to Detail: Managed stock taking and inventory with precision, ensuring accurate records and timely restocking, which maintained optimal product availability and minimised discrepancies.
P.E Teacher & Sports Co-ordinator - Moat Community College
(2008-04 - 2016-10)
- Exceptional Communication Skills: Delivered PE lessons and football coaching sessions, effectively communicating complex tasks to students of varying abilities, ensuring clarity and understanding.
- Problem-Solving and Risk Mitigation: Organised and managed local and regional sports competitions, proactively addressing challenges and ensuring smooth execution, demonstrating strong judgement and decision-making skills.
- Cross-Functional Collaboration: Assisted teachers and worked with various school departments to deliver the KS3 and KS4 syllabus, coordinating resources and efforts to enhance the educational experience for students.
Volunteer - Leicester City Football in the Community
(2004-11 - 2006-11)
- Community Engagement: Fostered strong relationships within the community by organising and leading football activities, ensuring inclusive participation and creating a supportive environment for all members.
- Team Coordination: Collaborated with coaches and volunteers to deliver effective football sessions, demonstrating the ability to work harmoniously within a team to achieve common goals.
- Empathy and Support: Provided empathetic support to participants, particularly in delivering warm-ups and cool-downs, ensuring their well-being and promoting a positive and encouraging atmosphere.
