Taylor James

As a Support Worker in hospitals throughout the COVID-19 pandemic, infection control has become a part of my daily life and is engrained in my practice. I have detailed knowledge of procedures and practices such as HASAWA (1974) and COSHH which will give my training as a housekeeper a boost. I am used to working with a variety of clients with different needs and am well versed in general cleaning and PPE procedures, as well as working with controlled substances and substances hazardous to health.

I am proactive, hardworking and diligent in any role I am in as I believe my references would evidence.

Job Title Start Date End Date Roles and Responsibilities

Dementia Specialist HCA

05/05/2017

05/05/2018

Housekeeping in line with Infection control policies, i.e. HASAWA 1974, COSHH.

Assisting residents to eat

Manual handling and personal care

Managing challenging behaviour

Safeguarding vulnerable adults (level 3)

Ensuring all care duties were carried out with the utmost professionalism, maintaining a compassionate and caring relationship with potentially frightened or agitated residents to help improve their daily lives and overall wellbeing.

CAMHS Mental Health Support Worker

10/06/2018

15/10/2021

As a mental health support worker my duties as an HCA (listed above) remained and increased to:

Working as part of a multidisciplinary team of nurses, doctors, psychologists and OT’s to encourage independence and empower young people to care for themselves in a safe and compassionate environment, while offering my support for any areas of their daily lives they may need assistance with. My job also involved teaching young people and their families techniques and skills such as DBT to equip them with the tools they require to manage their emotions and behaviour safely.

When young people were unable to keep themselves or others safe, PMVA was required, as well as wound care, emergency first aid and basic life support when necessary.

Encouraging rehabilitation by supporting young people in the community to shop, budget and socialise was also a very prevalent area of the role.

Perinatal Mental Health Support Worker

15/10/2021

March 2026

In perinatal mental health my role as a support worker remained the same as above, however my responsibilities increased to:

• Aiding and encouraging mothers and families to care for their young babies independently, but helping and providing full baby care when needed.
• Educating mothers on safe, evidence based baby care practises, feeding and weaning, illness, breastfeeding and general care in their infants as well as caring for themselves.
• Keeping mothers and babies safe despite serious mental and /or physical illness.
• Supporting pregnant mothers with mental illnesses through their pregnancy and birthing experiences.
• Monitoring baby development, such as growth and developmental milestones, and signposting to other professionals where necessary.
• Assessing attachment and bond between mother and baby
• Working alongside a professional perinatal mental health team of multiple disciplines to offer holistic, person centred care.

SEND Teaching Assistant March 2026 Present

As a SEND teaching assistant much of my roles and responsibilities mirror those of a support worker, however they include helping the class teacher to prepare tasks for students, engage with students to enable them to perform tasks in an education setting and provide trauma informed support to enable them to reintegrate into education in a therapeutic environment.

Institution Qualification Type Year Grade

Glenmoor Academy GCSE’s 2014 8x A*-C

Bournemouth College AS levels 2016 3x Pass grades

Bournemouth College Access to Health Professions Level 3 2022 160 credits (distinction)