Healthcare Partner at Rowlands Pharmacy (2025-04 – Present)
My key responsibilities include
- The identification of customers medical needs, which requires effective two way communication and constructive questioning techniques.
- Managing appointments by telephone
- Taking orders for prescriptions
- Arranging deliveries of medications within a set timescale
- Assisting other members of staff when necessary
- Being precise and accurate when managing medications
- Managing difficult customers and dealing with occasional abuse by listening to the issues, showing empathy and using assertiveness skills
- Assessing possible abuse of medications
- Communicating effectively with GP's to ensure correct medications are dispensed
- Managing day to day finances demonstrating attention to detail and organisational skills
- Regular use of computer programmes to effectively carry out my role
Store Assistant at Chameleon Vapes Wrexham (2024-06 – 2025-01)
My key responsibilities included
- Monitoring stock of products and updating records
- Ensuring display within shop was clean and organised
- Replenished items and organised displays to promote products
- Managing the day to day finances
- Monitoring industry trends to provide feedback to management on potential improvements
General merchandise assistant at Sainsbury's Wrexham (2023-11 – 2024-01)
My key responsibilities included
- Assisting customers with product location and selection offering advice where required
- Rotation of stock on shelves, reducing stock waste and minimising store losses
- Managing stock levels within the store and restocking shelves when required
- Monitoring expiration dates of products and removing outdated stock
- Maintaining cleanliness and organisation of aisles to creat a welcoming environment
- Processing transactions efficiently maintains accuracy with cash handling and card payments
Store assistant at Cave Dog animal products (2020-05 – 2023-03)
My key responsibilities included
- Sharing new promotions with customers to promote sales
- Built displays of items for special promotions and updating signs with correct pricing
- Maintaining a clean and tidy store environment adhering to company cleanliness standards
- Operating register to process payments by cash, card and cheques
- Assisting with packing customers purchases ensuring items were safely bagged
- Maintained knowledge of products to maximise opportunities with customers
