Primary Carer for Grandparent (2024-09 – Present)
- Managing, scheduling and accompanying to medical appointments and administering medication.
- Providing compassionate daily personal care and support to ensure comfort and wellbeing.
- Coordinating with healthcare professionals and family members regarding care needs.
- Managing household tasks such as shopping, cleaning, and washing as needed.
TEFL Teacher at Catalyst for Change (2024-04 – 2024-09)
- Delivered tailored English language instruction in Vietnam, focusing on developing students' speaking, listening, reading, and writing skills.
- Fostered an inclusive classroom atmosphere, promoting collaboration.
- Used multimedia tools to enhance engagement and understanding, highlighting adaptability with modern technologies.
- Adjusted classroom techniques align with ongoing evaluations.
- Applied active listening to identify and solve problems, facilitate learning for students and build student confidence.
Trainee Cyber Security Practitioner at CAPSLOCK (2023-11 – 2024-03)
- Completed an intensive 4-month cybersecurity training and workplace readiness programme, actively solving real-world cybersecurity challenges in a simulated environment for a fictitious company, Plum.
- Collected, processed, and analysed information on adversaries to produce actionable threat intelligence using OSINT tools, informing cybersecurity mitigation strategies.
- Utilised various cybersecurity tools, protocols, and technologies to monitor, detect, and respond to security incidents, ensuring organisational data's confidentiality, integrity, and availability.
- Highlighted expertise in information security laws such as GDPR, Cyber Essentials, and ISO 27001 compliance.
- Aligning project deliverables with expectations and enhancing the overall security posture.
- Built strong partnerships with internal and external parties to advance adherence to security best practices.
Nursery Assistant at Stephen Perse Foundation (2023-01 – 2023-11)
- Facilitated early learning initiatives using age-appropriate educational activities for children aged 2-3.
- Coordinated intricate daily agendas effectively, ensuring consistent organisation.
- Closely monitored behaviour to address challenges quickly.
- Collaborated with parents to address unique child requirements.
- Followed strict safeguarding policies and procedures, maintaining the health and safety of children and staff.
Photo Editor (Temporary Contract) at Ede & Ravenscroft (2022-10 – 2023-01)
- Created exceptionally edited images within stringent deadlines.
- Conducted background adjustments using Adobe Photoshop.
- Enhanced visual impact through attention to aesthetics.
- Reviewed images and project progression to uphold overall quality and integrity.
Store Manager at Starbucks (2021-07 – 2022-09)
- Oversaw all aspects of store operations while leading teams to deliver outstanding customer service.
- Managed day-to-day store operations, including stock levels, staff rotas, and customer service standards.
- Managed customer complaints, offering resolutions that maintained satisfaction and loyalty.
- Oversaw inventory management, reducing stock loss through effective control measures.
Junior Digital Marketing Assistant at Broadcast Production Services (2019-06 – 2021-07)
- Strengthened the company's digital footprint by implementing creative marketing tactics and producing engaging content.
- Improved brand visibility by curating strategic updates that increased audience engagement.
- Used analytics tools to refine marketing strategies based on performance metrics.
- Designed and executed targeted online advertising campaigns using platforms such as Twitter and Facebook to increase lead generation.
Programming & Compliance Intern / Brand Ambassador at Nickelodeon (2018-06 – 2019-06)
- Ensured programming compliance with Ofcom regulations by viewing, editing and re-versioning content using Adobe Premiere.
- Supported diverse roles across Programming, VOD, Scheduling, Operations, Acquisitions, Social Media, and Marketing teams.
- Collaborated with management and team members on end-to-end project needs, organising materials, applying metadata, facilitating communication and proofreading work.
Production/Edit Assistant at MTV/Comedy Central (2018-06 – 2019-06)
- Supported production teams in creating engaging content for television and social media platforms.
- Gained expertise in film production techniques and editing software through hands-on experience.
- Produced captivating visuals through collaboration with directors and editors.
- Contributed to various stages of pre-production and post-production processes, ensuring a smooth workflow.
Cinema Programme Assistant at Phoenix Cinema and Art Centre (2016-10 – 2018-06)
- Coordinated film scheduling and event planning for a prominent cinema venue.
- Curated film schedules to ensure seamless coordination.
- Reviewed film suitability and prepared press releases to promote screenings effectively.
- Contributed to strategic planning through analysis of audience engagement metrics.
- Supported the evaluation of programme effectiveness, collecting data and assisting in the analysis to drive continuous improvement.
