Tellsome

A pro-active team player with a range of skills and experience achieved within various industries. Most recent being hospitality in a busy sports bar, alongside administration support for the NHS. Proven record of loyalty in a number of demanding roles during my career. Now looking to join an organisation where my gifts, passion and experience can be utilised.

Hospitality Host - Rayleigh Lanes Sports Bar - Rayleigh, Essex

(2025-02)

• Serving alcohol/soft & hot beverages
• Facilitate events/ private parties/ Charity gatherings
• Organise music nights/ social media advertisements/ find artists via Instagram
• Prepare/cook and serve hot food
• Arranging/bookings for chosen sport

Bank Staff - NHS Professionals - South East Essex

(2025-02)

• Reception cover for various clinics across South East Essex
• Report any building security/maintenance issues
• Manage appointment schedule for various medical consultants
• Fulfil compliance requirements for NHS employees (13 courses/on line training pa.)
• Assist patients where necessary to their appointments and return travel arrangements
• Quality GEM award winner 2026

Hospitality Host - Rileys Sports Bar - Benfleet, Essex

(2019 - 2022)

• Booking in customer Snooker and Pool appointments
• Preparing/Serving beverages/snacks and hot food
• Hosting specialist events / private parties
• Completing annual compliance courses
• Stock checking/reporting
• Quality control checks

Underwriting Manager (Finance) - Asset Exchange Ltd - Wickford, Essex

(2017 - 2019)

• Manage /support a team of underwriters to meet set monthly targets
• Produce reports to Customer service/Sales directors
• Reporting staff development
• Training staff to underwrite to designated authority level
• Fraud training
• Sign-off cases exceeding team underwriter authority level
• Liaise with finance auditors with monthly targets/ result report
• Report to outside services (open banking companies) system errors, progress solutions reporting to meet business needs
• Ensure all documentation output is professional and adheres to competency framework and TCF
• Monitoring staff and providing feedback

Bespoke / Non Standard Motor Insurance Underwriter - ERS Insurance Services - Leadenhall St, London

(2013 - 2017)

• Given autonomy to apply appropriate pricing /terms for new risks/quotations
• Liaised and built relationships with Brokers
• Assessed and identified fraudulent applications
• Assisted testing new in-house IT development system
• Contributed to the success of exceeding department financial targets
• Responsible for assessing referral renewals for set broker account
• Developed new scheme for short term policy solution

Career Break - Personal

(2022 - 2024)

Career break to look after my parents

O Levels - The King John School