Tendai Nkhoma

A highly competent, organized, and ambitious Executive Secretary and Administrative Assistant with over 23 years of experience providing high-level administrative support. Proven track record within prestigious institutions, including the University of Malawi and the Malawi National Examinations Board (MANEB). Adept at coordinating executive communications, managing complex schedules, organizing high-level seminars/conferences, and maintaining strict confidentiality.

Completed

Bachelor of Arts in Human Resource Management pending graduation. Possesses a strong academic foundation with a Graduate Diploma in Business Management (ABE) and extensive specialized secretarial training.

Administrative Assistant - University of Malawi - Zomba

(2025-07)

Supporting: Head of Quality Assurance and Enhancement, Head of Open Distance and e-Learning, and Head of Planning, Monitoring, and Evaluation.

• Draft, type, format, and manage official correspondence and institutional documentation.
• Maintain comprehensive records and secure confidential correspondence.
• Manage office inventory, supplies, and office equipment maintenance schedules.
• Maintain daily mail registers and up-to-date executive contact lists.
• Coordinate visitor hospitality, telephone communications, and executive calendars.
• Arrange local and international travel logistics.
• Provide complete logistical support for meetings, events, visits, and conferences, including accurate minutes compilation.
• Participate actively in the continuous review and development of office procedures.

Secretary (Mathematical Sciences & Computing Departments) - University of Malawi - Zomba

(2024-02 - 2025-07)

• Coordinated travel, accommodation, and meeting logistics for Heads of Departments.
• Managed all client/visitor inquiries, responding to incoming calls and electronic correspondence.
• Supervised office assistants to ensure smooth daily operations.
• Facilitated procurement processes by collecting vendor quotations and coordinating orders.
• Established, organized, and systematically maintained a secure departmental filing system.

Secretary: Education and Social Sciences Education Departments - University of Malawi - Zomba

(2023-02 - 2024-01)

Secretary to the Director: ICT Centre - University of Malawi - Zomba

(2019-10 - 2023-02)

Secretary: Population Studies Department - University of Malawi - Zomba

(2017-03 - 2019-10)

Secretary: Political and Administrative Studies - University of Malawi - Zomba

(2016-08 - 2017-03)

Secretary: Biological Sciences Department - University of Malawi - Zomba

(2014-04 - 2016-07)

Secretary: Faculty of Law - University of Malawi - Zomba

(2006-11 - 2009-11)

Secretary - Malawi National Examinations Board (MANEB) - Zomba

(2002-12 - 2006-10)

• Managed travel and accommodation logistics for the Head of Department (Administration).
• Scheduled and organized institutional workshops, meetings, and training events.
• Handled sensitive and highly confidential examination-related data and administrative documentation.
• Supervised lower-level office support staff.
• Oversaw departmental filing systems, incoming/outgoing mail, and inventory updates.

Night Support Worker - Fairways Independent Living Initiative - United Kingdom

(2010-04 - 2013-06)

• Provided high-quality, professional care and logistical support to individuals living with disabilities.
• Administered prescribed medications strictly adhering to healthcare compliance and safety standards.
• Managed daily household operations, including cooking, cleaning, and grocery shopping.
• Escorted clients to medical appointments and coordinated domestic and summer holiday travel logistics.

Bachelor of Arts - Human Resource Management - University of Malawi

Malawi School Certificate of Education - Likangala Secondary School (1997)