Elevator Engineer at V.S. Elevator and Engineering Company (2025 – 2026)
- Managed preventive and corrective maintenance operations for over 500 elevator units and mechanical parking systems, improving equipment uptime, operational reliability, and service performance across multiple sites.
- Performed advanced troubleshooting and fault diagnostics on mechanical, electrical, and control systems, applying structured root cause analysis RCA to rapidly restore system functionality and reduce repeat failures.
- Conducted technical inspections and equipment condition assessments, recommending spare parts replacement, system upgrades, and modernization solutions to extend asset lifecycle and improve operational performance.
- Responded to equipment breakdowns and emergency service calls, delivering rapid fault resolution while ensuring full compliance with safety regulations, operational procedures, and industry standards.
- Prepared detailed service reports, inspection documentation, and maintenance records, providing technical data to support quotations, engineering proposals, and customer decision-making.
- Delivered technical training and operational guidance to technicians and customers improving troubleshooting capability, service efficiency and system understanding.
- Supported technical sales and after-sales service growth by identifying cross-selling opportunities for spare parts, maintenance packages, and modernization projects, contributing to maintenance contract expansion and lifecycle service planning.
Service Technician at Myanmar Jardine Schindler (2023-12 – 2025-02)
- Managed over 65 elevator and escalator assets across multiple sites, delivering preventive maintenance, troubleshooting, and safety inspections that maintained 95% equipment uptime and a zero-callback service record.
- Strengthened customer relationships and after-sales service growth by providing technical consultation, identifying spare parts replacement needs, and responding rapidly to breakdowns and operational service requests.
- Achieved 100% preventive maintenance completion monthly with documented customer verification and regulatory compliance, ensuring consistent equipment reliability, and adherence to safety standards.
- Executed system diagnostics and root cause analysis RCA on mechanical, electrical, and control faults, implementing corrective actions that reduced repeat failures and improved maintenance efficiency.
- Prepared technical inspection reports, maintenance documentation, and service records to support quotations, lifecycle planning, modernization proposals, and engineering decision-making.
- Conducted site assessments and equipment condition evaluations to support new project sales, modernization programs, and system upgrade recommendations for aging lift installations.
Senior Service Maintenance Engineer at Myanmar Sedate Trading Company (2023-01 – 2023-11)
- Managed preventive and corrective maintenance for elevators, escalators, and mechanical parking systems across multiple sites, performing lubrication, adjustments, safety testing, and advanced troubleshooting to maintain 94% equipment uptime.
- Conducted system inspections, technical diagnostics, and root cause analysis RCA, recommending code-compliant spare parts replacement and equipment upgrades, contributing to 20% growth in after-sales parts revenue.
- Strengthened customer relationships and maintenance contract renewals, delivering proactive maintenance recommendations, responsive technical support and clear engineering consultations that improved customer retention by 25%.
- Supported modernization initiatives and new project sales by performing site surveys, equipment condition assessments, and engineering reports that enabled project proposals and upgrade opportunities.
- Delivered technical training and mentorship to service technicians, improving troubleshooting capability, service efficiency and adherence to safety regulations and zero-incident operational standards.
- Reduced equipment downtime by 30% through rapid breakdown response, fault diagnostics, and corrective maintenance, restoring safe and reliable operation across multiple customer locations.
Project Engineer at Mytel company (2020-11 – 2021-12)
- Ensured compliance with WSH regulations, conducting risk assessments (RA), safe work procedures (SWP), and site inspections, maintaining a zero-incident safety record.
- Delivered multiple telecom tower installation and upgrade projects, ensuring compliance with engineering standards, quality requirements, and timelines.
- Coordinated with contractors, suppliers, and stakeholders to manage daily site operations and improve project communication and efficiency.
- Developed and executed project plans covering scope, timelines, manpower, and resource allocation for smooth project delivery.
- Monitored project schedules, costs, procurement, and logistics, proactively mitigating delays, risks, and budget overruns.
Elevator & Escalator Technician at KONE Company (2018-06 – 2020-09)
- Strengthened customer relationships and service retention by providing clear technical communication, real-time service reporting, and equipment condition feedback to support maintenance contracts, modernization planning, and sales proposals.
- Managed elevator and escalator maintenance operations, executing preventive maintenance, troubleshooting, and corrective repairs that improved system reliability, operational efficiency, and equipment uptime.
- Diagnosed minor and complex mechanical, electrical, and control system faults using structured troubleshooting and root cause analysis RCA, reducing repair time and minimizing operational downtime.
- Collaborated with Field Service Specialists, engineers, and technical teams to execute complex repair tasks and resolve critical equipment issues while maintaining high safety and service quality standards.
- Supported modernization and after-sales service growth by identifying system performance gaps, recommending spare parts replacement, preventive maintenance programs, and upgrade solutions.
Project Engineer at Horizon Telecom International Company (2016-04 – 2017-12)
- Oversaw building equipment and vertical transportation systems, including elevators, backup generators, air-conditioning systems, fire pumps, and water pumps, ensuring reliable operation and high facility performance.
- Supervised 3 subcontractor teams comprising 40 workers across multiple building floors, coordinating installation and maintenance activities to ensure safe and efficient site operations.
- Managed daily site operations and documentation, preparing work progress reports, site condition updates, and technical records to support project monitoring and management review.
- Enforced strict site safety standards and risk control measures, maintaining well-organized work areas and achieving 100% on time project completion with zero major safety incidents.
- Provided Work-in-Progress WIP project reports and operational updates to management, enabling effective decision-making, resource planning, and project performance tracking.
- Developed comprehensive project plans covering scope, schedules, manpower allocation, and resource planning, while delivering safety training and emergency rescue procedures to contractors and technicians.
