Tharsanan Yokeswaran

Customer-focused professional with experience in retail operations and high-volume customer service, serving over 100 customers daily. Skilled in handling transactions, resolving enquiries, and maintaining accurate records. Proficient in Microsoft Office, POS systems, and data entry. Known for strong communication, organisation, and reliability in fast-paced environments. Seeking an entry-level Customer Service or Administrative role.

Sales Associate - Off-Licence Store

(2025-01)

• Served 100+ customers daily, delivering efficient and friendly service
• Processed cash and card transactions accurately using POS systems
• Maintained stock levels and organised inventory for smooth operations
• Recorded sales and stock data using Microsoft Office tools
• Supported team during peak hours to improve workflow and reduce wait times

Production Supervisor - MAS Intimates Vidiyal

(2021-04 - 2022-02)

• Coordinated daily operations and team activities to meet production targets
• Communicated with departments to ensure smooth order processing
• Resolved operational issues efficiently to minimise delays
• Maintained production records and performance tracking
• Supported team performance through leadership and organisation

BA (Hons) - Geography - University of Jaffna (2016 - 2021)