Cake Decorator & Baker - Fastest Cakes – Online Cake Business - In person work
(2025-12)
- Prepare and bake a wide variety of cakes from scratch in accordance with company recipes and quality standards.
- Decorate cakes based on company catalogue designs, customised colour and names according to customer preferences where required.
- Prepare fresh buttercream, white icing, and whipping cream for daily production.
- Provide professional customer service by handling phone enquiries, answering product questions, and assisting with order queries.
- Coordinate courier bookings for cake deliveries, ensuring accurate and timely dispatch.
- Track deliveries and communicate with couriers to ensure successful customer receipt and resolve any delivery issues promptly.
- Manage daily stock control, including end-of-day inventory updates and monitoring ingredient levels.
- Maintain high standards of cleanliness, organisation, and food hygiene.
- Demonstrate strong multitasking and time management skills by balancing production, customer service, and logistics responsibilities.
Cake Decorator - Cake Box
(2024-07 - 2024-10)
- Preparing the cakes by filling and layering the cakes according to the flavour of the cakes
- Finished off preparation of cake with a crumb coat to then be decorated
- Applied final layer of cream and decorated cakes
- Decorate cakes for different occasions, following customer requests and dietary needs.
- Use various icing techniques to create attractive cake designs.
- Prepared and decorated a variety of cake slices
- Decorated cheesecake slices, cupcakes and a variety of sundae cups
- Work with the team to keep the workspace clean and follow food safety guidelines.
- Handle multiple orders at once, showing good time management skills.
- Provide friendly customer service, helping customers choose cake styles and flavors.
Food production [sandwich maker] - Wenzel's - London
(2024-05 - 2024-06)
- Following instructions and Preparing sandwiches, baguettes, wraps and breakfast rolls at a fast pace for orders and to ensure there is stock at front
- Preparing sandwich ingredients by washing, cutting, portioning, and properly storing meats, veggies, sauces.
- Collecting payments from customers, cleaning the working area, portioning food items, and maintaining stocks
- Packing sandwiches and other food products for orders in sealed bags, ensuring presentation of packaging is neat and tidy
- Cleaning the kitchen and maintaining kitchen hygiene while keeping workspace tidy.
Sales Assistant and sandwich maker - Wenzel's - Hertfordshire
(2023-11 - 2024-04)
- Welcomed customers with a friendly Manner, offering recommendations and detailed product information.
- Completed Manual handling, food and health & safety training
- Managed sale transactions, processed cash and card payments.
- Customer orders catered to their personal preferences
- Provided exceptional customer service, assisting with product selection and responding to inquiries to ensure customer satisfaction.
- Maintained bakery department inventory and stock
- Preparing sandwiches, baguettes, wraps and breakfast rolls at a fast pace for orders and to ensure there is stock at front
- Preparing sandwich ingredients by washing, cutting, portioning, and properly storing meats, veggies, sauces
- Collecting payments from customers, cleaning the working area, portioning food items, and maintaining stocks
Gardener - A Brand & Sons - Hertfordshire
(2023-06 - 2023-07)
- Monitored and maintained plant health and greenscapes.
- Persistent watering and nourishing plants to ensure optimal growth.
- Trimmed trees and shrubs to enhance aesthetic appeal.
- Applied fertilizers and execute precise lawn mowing for lush turf.
- Effectively weeding gardens to promote a clean environment.
Warehouse Operative - Stevensons - Hertfordshire
(2023-04 - 2023-06)
- Efficiently picked and packed orders for school uniforms and related apparel
- Maintained good attention to product location and item codes, by using utilized electronic scanning devices, guaranteeing the retrieval of accurate quantities and items
- Attention to labels and destination of the different types of orders whilst packing, ensuring correct dispatch to customers.
- Completed health and safety training and manual handling operations regulations
- Demonstrated strong teamwork and communication skills, assisting colleagues with order fulfilment challenges.
Incoming iPhone call handler - Timoshono - Worked from home
(2022-01 - 2023-03)
- Handled incoming phone calls with professionalism and courtesy.
- Scheduled and rescheduled appointments efficiently.
- Maintained clear and effective communication with clients.
- Demonstrated excellent phone manners to ensure a positive customer experience.
Warehouse Operative - YODEL - Hertfordshire
(2021-10 - 2021-12)
- Sorted and allocated packages to appropriate areas by thoroughly analysing labels and country codes, to accurately dispatch to designated locations.
- Reported damages to management, addressing stock concerns to uphold operational efficiency.
- Collaborated with colleagues in picking, packing, and processing duties
- Sustained optimal physical condition to safely handle and transport heavy merchandise, contributing to a safe and efficient work environment.
Store Assistant, voluntary - British Heart Foundation - Kingston, Surrey
(2018-11 - 2018-12)
- Delivered exceptional customer service, ensuring a welcoming and friendly store atmosphere.
- Executed visual merchandising strategies to optimise sales and product visibility.
- Calculated prices, processed transactions, and managed cash handling
- Provided assistance, guiding customers in selecting products tailored to their preferences.
- Proactively escalated customer complaints to supervisors while resolving minor issues.
- Maintained store appearance through persistent observance to visual merchandising schedules.
Cake Decorator & Baker - At home
Developed a passion for baking from a young age
- Hands-on experience baking a variety of cakes and desserts, consistently praised for taste and presentation.
- Managed small-scale baking projects for events like birthdays, ensuring customer satisfaction.
- Perfected numerous baking recipes, blending traditional and innovative flavours.
- Skilled in applying and smoothing buttercream icing and fresh cream on cakes.
- Experienced in creating intricate designs and patterns with buttercream and fresh cream.
- Engaged with customers to tailor baked goods to their preferences.
- Decorating cupcakes with buttercream and fresh cream to customers preference
