Customer service
Request a quote with no obligation
Iam Professional Risk Analyst with 6 years of experience in people management, buyer risk, credit risk,
and fraud prevention across 5 product lines- Retail, Chargebacks, Digital, B2B, and Gift cards in different platforms. A highly motivated and results-driven data analyst. My extensive experience in data analysis, combined with my technical and customer service skills, has enabled me to deliver outstanding results and drive successful outcomes in a fast-paced and dynamic environment.
Professional Risk Analyst with 6 years of experience in people management, buyer risk, credit risk,
and fraud prevention across 5 product lines- Retail, Chargebacks, Digital, B2B, and Gift cards in different platforms. A highly motivated and results-driven data analyst. My extensive experience in data analysis, combined with my technical and customer service skills, has enabled me to deliver outstanding results and drive successful outcomes in a fast-paced and dynamic environment.
Master of Science, Business Management with Data Analytics
BPP University - London, ENG
Business Management Professional with a Master's degree in Data Analytics, offering expertise in strategic planning, data-driven decision-making, and business performance optimization. Possess a strong understanding of data analysis techniques, statistical modeling, and data visualization tools.
Skilled in identifying key business metrics, analyzing complex datasets, and translating findings into actionable insights. Proven ability to develop and implement data-driven strategies to drive revenue growth, improve operational efficiency, and enhance customer experience. Excellent communication skills, capable of presenting complex information to stakeholders and influencing decision-making.
A results-driven professional committed to driving business success through data-driven strategies and effective management practices.
Account Manager - Selling Partner Support
Amazon Inc - Hyderabad
Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies, and procedures.
Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
Interpreted data and performance metrics, escalating issues to management as necessary.
Reviewing and assisting over 35- 40 Accounts each day.
Sep 2019 to Sep 2020
Risk Analyst - Transaction Risk Investigator
Amazon Inc - Hyderabad
Comprehensive investigations of high-volume transactions to identify and mitigate fraud and other forms of financial risk.
Prepare reports and presentations on investigation findings and risk management strategies,
and communicate results to senior management.
Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
Develop and implement risk mitigation strategies and process improvements to minimize losses and protect the company's financial interests.