Thomas

Hardworking, reliable, and dedicated professional with extensive experience across logistics, customer service, and account management. Adept at working both independently and collaboratively, with a strong focus on accuracy, communication, and customer satisfaction. Demonstrates a calm and empathetic approach in high-pressure environments and takes pride in meeting the expectations of both colleagues and clients.

Temp Agency Work at Jam Staffing / Best Connection (2026-02 – Present)

• Corbett's the Galvanizers - Assisting with the shop floor hot-dip galvanizing process
• Handling steel products, prepping/wiring materials, and shifting items safely
• Physically fit, safety-focused, and comfortable working in a loud, heavy industrial environment
• Elite Precast Concrete - Set up molds and production beds
• Place steel rebar and mesh
• Pour and finish concrete

Full-Time Carer at Private - Family Care (2023-03 – 2023-11)

• Provided palliative care for a family member with pancreatic cancer
• Managed medical routines, emotional support and day-to-day needs

Warehouse Operative at CML (2023-01 – 2023-06)

• Loading and unloading pallets using ride on powered pallet truck (PPT)
• Loading and unloading different type of trailers using RF GUN – to scan pallets
• Moving pallets throughout the warehouse and allocating them to relevant locations

General Operative – Covid-19 Testing Centre at SSGC (2020-09 – 2022-12)

• Guided members of the public through COVID-19 testing procedures
• Ensured strict adherence to government health & safety protocols
• Delivered exceptional customer care in a sensitive and fast-changing environment

New Business Development Executive / Account Manager at ITR Events (2017-12 – 2020-08)

• Initially hired as a Sales Advisor, promoted within 3 months for doubling sales target
• Managed AV/IT equipment hire for major clients including O2 and TED Talks
• Identified and onboarded new clients, transitioning them to senior managers after development
• Made redundant due to the COVID-19 pandemic

New Business Account Handler at Towergate Motor Division (2014-04 – 2017-12)

• Began as Lead Generator, promoted to Account Handler for commercial vehicle insurance
• Assisted small/medium haulage companies in securing competitive coverage
• Top 10 in UK for new business income (2016); Chairman's Club Award recipient

Cook at The Madebrook Carvery (2010-01 – 2014-03)

• Prepared, cooked, and served food in a fast-paced kitchen
• Maintained high food safety standards, limited waste, and managed inventory rotation

Coating Technician at Pipeline Induction Heat (2005-04 – 2010-12)

• Performed sandblasting and powder coating of gas/oil pipelines to strict industry standards
• Ensured safety compliance and precision in hazardous conditions

Bar & Waiting Staff at Wetherspoons (2001-07 – 2005-03)

• Delivered excellent customer service in a high-volume environment
• Maintained clean bar and dining areas while managing food/drink orders