Thomas Price

With strong focus on teamwork, communication, and problem-solving, I bring reliable and adaptable approach to any task.

Experience in customer service has honed my attention to detail and ability to manage time effectively. Eager to learn and contribute, I am ready to support daily operations and ensure smooth workflow, while maintaining a positive attitude and professionalism.

Grade 3 Packing Operator at Peter's Food Service Ltd (2022-05 – Present)

Managed core responsibilities to ensure smooth operations while adapting to expanded duties within role.

• Provided accurate production times and run orders to staff, including change details.
• Managed handheld scanning workflows to create accurate dispatch availability summaries.
• Improved reporting accuracy by tracking rejected product weights and resolving discrepancies.
• Supported compliance with Food Safety Act requirements through precise completion of paperwork.
• Monitored packing lines for quality control, identifying defects in products.
• Followed product runs, packed high-risk products into boxes for accurate recording and timely dispatch.
• Reduced compliance risk by promptly reporting and correcting product errors.
• Maintained productivity across assigned worklines by adapting quickly to changing tasks.
• Provided line with necessary packaging materials to complete each order.
• Trained new employees on production lines, enhancing onboarding effectiveness and ensuring smooth transitions.
• Maintained cleanliness and organisation in work area, following strict health and safety guidelines.

Grade 1 Packing Operator at Peter's Food Service Ltd (2019-09 – 2022-05)

• Monitored packing lines for quality control, identifying defects in products.
• Followed product runs, packed high-risk products into boxes for accurate recording and timely dispatch.
• Reduced compliance risk by promptly reporting and correcting product errors.
• Maintained productivity across assigned worklines by adapting quickly to changing tasks.
• Provided line with necessary packaging materials to complete each order.
• Trained new employees on production lines, enhancing onboarding effectiveness and ensuring smooth transitions.
• Maintained cleanliness and organisation in work area, following strict health and safety guidelines.

Front of House Staff at Sa Brains Ltd (2017-08 – 2018-04)

• Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
• Anticipated guest needs, offering prompt service to enhance dining experience.
• Monitored customer satisfaction throughout the dining experience, promptly addressing any issues to uphold service quality.
• Answered phones politely and promptly while accurately recording and confirming reservations.
• Maintained safe hygiene and food handling standards for full compliance.
• Conducted inventory checks and restocked service items to ensure availability and readiness for peak dining periods.

Bachelor of Arts in Game Design – University of South Wales (2016)