Thomas Woodward

I am a highly motivated, adaptable, and forward thinking professional with a unique blend of experience in complex operations management and digital content creation. I possess a proven track record in national and international organizations, adeptly managing fast paced logistics, heavy crane planning, and marine operations. In tandem, I have over 8 years of experience as a creative content specialist, driving brand storytelling, producing podcasts, and executing digital marketing strategies.

I thrive on overcoming challenges, building collaborative relationships, and blending an entrepreneurial spirit with structured corporate excellence.

Account Manager - Gas Logistics at Royal Den Hartogh Logistics (2025-07 – Present)

• End-to-End Order Management: Manage the full lifecycle of international gas transport requests, taking complete ownership from initial order acceptance and execution through to final invoicing and administration.
• Client Relationship Management: Serve as the primary logistical specialist and main point of contact for global customers, resolving complex queries, addressing feedback, and ensuring a high standard of customer care.
• Operational & Financial Analysis: Execute detailed financial and operational analyses to identify trends, support continuous improvement initiatives, and successfully implement new transport lanes.
• Strategic & Creative Problem Solving: Collaborate with internal teams to design creative, agile transport solutions while seamlessly switching between operational coordination, order management, and sales discussions.
• Commercial Growth: Proactively identify opportunities to upsell and cross sell, ensuring customers are fully educated on all available logistics products and services to drive account growth.

Digital Creative, Marketer & Photographer at REAP Jiu-Jitsu, Black horse creative & Freelance (Present)

(Independent Commissions & Black Horse Creative creative agency)

• Digital Strategy: Developed and implemented digital marketing strategies, maintaining full creative control over content across Instagram, YouTube, TikTok, and Facebook to drive community engagement.
• Visual Storytelling: Captured dynamic inventory and event content, and traveled extensively to document gyms for the "Reap on the Road" YouTube series.
• Event & Brand Development: Organized high energy events and grappling invitationals, collaborated with brands like STROM Sports Nutrition, and assisted with product design.

Heavy Crane Planner UK at Mammoet UK (2024-04 – 2025-07)

• Logistics Management: Oversaw the complex logistics of transporting cranes with capacities up to 750 tons, alongside component HGVs, to sites across the UK.
• Team Leadership: Managed a team of over 26 crane operators on weekly rotations, ensuring all operating tickets and mobile crane certifications were valid and coordinating refresher training.
• Financial Administration: Handled timesheet management, wage processing, daily invoicing for completed projects, and raised purchase orders for lifting equipment.
• Operational Efficiency: Maintained workflow via plan boards and updated daily/weekly income spreadsheets to ensure accurate month-end figures for senior management.

Operations Controller (Tees, Tyne, Greenock & Grangemouth) at Svitzer Marine UK (2019-03 – 2024-04)

• 24/7 Operations Control: Managed scheduling, holiday, and sickness cover for 8 tug boats (each with a 3-person crew), ensuring continuous service delivery in adherence to the Working Time Directive.
• Stakeholder Collaboration: Liaised directly with port authorities, shipping agents, and customers to meet towage requirements and maintain operational transparency.
• Data-Driven Growth: Executed daily data retrieval and spot hunting to identify and maximize towage potential for uncontracted vessels.
• Safety & Compliance: Ensured strict compliance with company health and safety requirements, ordered fuel for vessels, and collaborated with technical departments on tug surveys to minimize disruptions.

Freelance Commercial Photographer at Agency & Independent Commissions (Present)

• Commercial Content Creation: Provided tailored commercial photography for multiple North East businesses (e.g. The Grind Bar, BA Joinery, Blackwells Butchers, JMAC Scaffolding and Security) through Black Horse Creative and Collab Media agency.
• Brand-Consistent Imagery: Adapted photographic styles to meet diverse client briefs, delivering vibrant streetwear aesthetics (Set Store, Have No Regrets), cozy property photography (The Twisted Toad), and soft bohemian edits for wellness retreats (Stone & Sage Co.).
• Client Consultation: Provided direct social media content advice to clients, ensuring participants felt comfortable and delivering flattering, brand-enhancing imagery.