Tiah Willmott

Adaptable and reliable customer-focused professional with experience across hospitality, retail environments, and animal care. Strong communication skills, confident working under pressure, and known for delivering positive customer experiences. Quick learner with a proactive attitude, able to pick up new systems, processes, and responsibilities quickly. Looking to bring strong teamwork, organisation, and people skills to a wide range of customer-facing or support roles.

Bar Staff - William Webb Ellis Pub - Rugby

(2026-06)

• Delivered fast, friendly service in a high-volume pub, maintaining excellent customer satisfaction.
• Prepared and served a wide range of drinks with consistent quality and presentation.
• Operated the till and processed payments with 100% accuracy during busy shifts.
• Communicated clearly with team members to keep service smooth during peak times.
• Restocked and organised bar areas to ensure readiness for service.

Animal Care Assistant (volunteer) - Dog Daycare

(2025-07 - 2025-12)

• Assisted with daily care routines for dogs in a busy daycare setting.
• Maintained high standards of cleanliness, safety, and animal wellbeing.
• Demonstrated patience, responsibility, and attention to detail in all tasks.

Waitress - Stag And Pheasant Pub - Rugby

(2025-10 - 2026-01)

• Provided high-quality customer service in a busy pub environment.
• Managed food orders quickly and accurately, supporting smooth table service.
• Resolved customer queries professionally to ensure a positive dining experience.
• Worked closely with colleagues to maintain speed and quality during peak hours.

GCSE - ASHLAWN SCHOOL (2017 - 2022)

Diploma - Fashion business and retail - FASHION RETAIL ACADEMY (2022 - 2024)