Sales and Customer Service
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Passionate and dedicated individual with a strong interest in learning and helping others. Experienced in various fields and always eager to take on new challenges. Fluent in English and Spanish, with a multicultural background that brings a unique perspective to any team. Excellent communication skills and a proactive approach to problem-solving. Enthusiastic about contributing positively to any work environment.
Sales and Customer Service - AQ Sales
(2025-06)
Sales: Attract customers, boost revenue via communication & product knowledge. Customer Service: Support customers, solve issues, ensure satisfaction & loyalty.
Seasonal Hospitality Assistant - Royal Armouries
(2024-09 - 2024-12)
As a hospitality assistant, I was involved in various aspects of the operation. I served guests, ensuring they had a positive experience. I also worked in the kitchen, taking on tasks such as kitchen porter duties, assisting with food preparation, and helping the chefs. Additionally, I was responsible for setting up halls for events, making sure everything was ready for the guests.
Sales assistant - TOTALSPORT Premia
(2024-05 - 2024-09)
As a sales assistant, I assisted customers with purchases and kept the store clean and organized. I restocked shelves and handled customer complaints professionally. My aim was to maintain the store's appearance and create a welcoming environment.
Mail Sorter at Royal Mail - Angard Staffing
(2023-10 - 2024-05)
As a mail sorter, I sorted letters, ensuring each one went to the correct destination. I pushed trolleys filled with mail and organized letters by postcode. My primary responsibility was to efficiently process mail for delivery.
Team member - Leeds United Stadium
(2021-10 - 2023-05)
As a team member at Leeds United, I ensured spectators found their way and sat in the correct seats. I kept the stairs clear and safe, and worked as a COVID marshal. At the end of each match, I checked for lost items or broken seats and guarded fire exits. My role was to ensure a safe and organized environment for all.
BSc (Hons) - Accounting and Finance with Foundation Year - ARDEN UNIVERSITY (2024)
AAT Level 1 - Award in Bookkeeping and Business Skills - UNIVERSITY CENTRE LEEDS (2024-09 - 2024-10)
C&G Level 2 Certificate - Professional Patisserie and Confectionery - LEEDS CITY COLLEGE (2023-09 - 2024-06)
T Level Programme (Level 3) - Laboratory Sciences - LEEDS CITY COLLEGE (2021-09 - 2023-05)
High school diploma - COCKBURN JOHN CHARLES ACADEMY (2016-10 - 2021-05)
