Tiean Leid

I am a highly motivated and target-driven sales professional with over 7 years of experience in customer-facing and sales environments. Currently a sales executive at Saxtons 4 x 4, managing all types of pressure and expectations. Previously a consistent top-performing Sales Executive at Car Giant, regularly exceeding targets through strong negotiation skills, resilience, and the ability to build trust quickly with clients.

I am confident in handling objections, overcoming customer concerns, and turning conversations into successful outcomes. Passionate about sales, people, and performance, I am eager to transition into a position where I can apply my sales expertise, drive, and determination in a competitive, commission-based environment.

Sales Executive at Saxtons 4 x 4 (2026-04 – Present)

I am a high-performing Sales Executive at Saxtons 4x4, a prestigious luxury vehicle dealership, working within an extremely competitive, fast-paced and highly target-driven environment. I consistently perform under pressure, achieve demanding sales targets and maintain a strong focus on delivering exceptional results. I am highly confident in building genuine rapport with customers from the first interaction, quickly establishing trust and understanding individual requirements.

My strengths include advanced objection handling, negotiation, persuasion and closing, allowing me to confidently guide customers through the sales process while creating a premium customer experience. I thrive in high-pressure environments and remain resilient, focused and commercially driven when working towards challenging targets. Working in a predominantly male and highly competitive sales environment has further developed my confidence, determination and ability to stand out through consistent performance.

I am ambitious, results-driven and motivated by exceeding expectations, with a proven ability to build long-term customer relationships while maximising sales opportunities and contributing directly to dealership performance.

• Managing the full customer journey, from initial enquiry through to vehicle handover and aftercare.
• Building and maintaining strong, long-lasting customer relationships through excellent communication and service.
• Managing part exchanges, including valuations, negotiations and supporting customers throughout the process.
• Managing and converting sales leads and customer enquiries into appointments and successful sales.
• Negotiating deals effectively while balancing customer expectations and dealership objectives.
• Consistently working towards and achieving sales targets within a highly competitive environment.
• Thriving under constant pressure, prioritising workload effectively and managing multiple customers and deals in a timely and professional manner.

Sales Executive at Car Giant (2023 – 2026-04)

• Consistently recognised as a top-performing sales executive
• Exceed monthly sales and revenue targets in a competitive environment
• Manage full sales cycle from enquiry to completion
• Build rapport quickly to understand client needs and match suitable vehicles
• Negotiate pricing and finance packages confidently
• Handle objections and concerns professionally, converting them into sales
• Deliver excellent aftercare service, generating repeat business and referrals
• Thrive in commission-based structure and performance-led culture

Recruitment Consultant at Vivant Consultants (2022-04 – 2022-06)

• Generated leads and matched candidates to opportunities
• Built strong client relationships through consultative approach
• Worked to KPIs and deadlines
• Mentored a colleague in sales techniques and requirement gathering

Sales & Fundraising at Aurora Worldwide (2018-09 – 2020-03)

• Door-to-door sales in highly competitive environments
• Managed and mentored a team of three
• Developed resilience and strong objection-handling skills
• Achieved Rising Talent Award for performance and leadership
• Adapted sales approach to diverse clients

Workplace Consultant / Concierge at CBRE (2022-05 – 2022-12)

• First point of contact for clients in professional corporate setting
• Delivered tours and supported client onboarding
• Maintained high standards of presentation and communication

Retail, Hospitality and Customer Service Roles at Multiple employers

Roles in retail, hospitality, and customer service (Sainsbury's, Royal Mail, Pizza Hut, Primark) where I developed strong customer service skills, cash handling experience, teamwork, and the ability to perform under pressure.

Level 3 in Business Studies – Croydon College

Level 3 in Creative Media – Kingston College

GCSEs in English and Maths