Tien Nguyen

I am Tien Nguyen. I just finished my master course in Marketing and Brand Management in Nottingham Trent University. I am a big fan of Hey Tea since the first days coming to the UK that I always have a cup of Hey Tea milk tea whenever I travelled to London. Now I just relocate in London and look for a chance to work in a Hey Tea store.

Thanks to my previous part-time job in Viet80s, one of the most popular Vietnamese restaurant and coffee shop in Nottingham, I have a profound knowledge of tea and coffee as well as barista skills and customer service skills that I am confident that I can be the best candidate for the staff position at Hey Tea.

Moreover, I am a team player who can corporate well with other colleagues to run a highly productive working day, for example serving customers smoothly during peak hours with 30-40 online and in-store orders in one hour. I am also a quick learner and flexible person who can quickly mingle with the team and understand the working process and working culture of Hey Tea.

Barista and Waitress at Viet80s, one of the most popular restaurant in Nottingham

Scope of work

• Welcoming customers, introducing menu and getting orders
• Making drinks: espresso coffee, Vietnamese coffee, fruit tea, smoothie, etc.
• Manage well the shift: preparing all stocks, cleaning, taking care of customers, communicating well with the team to smoothly run the coffee shop during peak hours (up to 30 online and in-store drink orders within 1 hour)
• Opening and closing the shift, cleaning the store and cash checking. 

Nottingham Trent University - Master in MSc Marketing and Brand Management.

Time: 9/2023 - 9/2024