Operations Manager at Interface Manufacturing LTD (2024-10 – Present)
As the Operations Manager, I Orchestrate end to end operations of the business, ensuring that tasks are completed on schedule across all departments. The company operates an SMT area in conjunction with traditional manufacturing, utilising both manual and AOI inspection methods. I manage the incoming and outgoing goods, which includes overseeing quality inspections.
The test department and the stores. My responsibilities also involve comprehending and executing strategies aimed at improving business efficiency. Additionally, I am responsible for achieving the financial targets set for the year and managing employment within the organisation.
- Directed and managed all primary business functions, overseeing overall operational performance and strategic direction
- Developed and executed strategic business plans to drive company growth and achieve key organisational objectives.
- Streamlined and optimised internal business processes, enhancing efficiency and productivity across departments.
- Spearheaded and implemented continuous improvement initiatives, fostering a culture of ongoing operational excellence.
- Mentored and developed direct reports, coaching talent to meet their full potential and build a high-performing team.
- Successfully implemented the 6S methodology, resulting in a more organised, efficient, and safer working environment.
- Designed and introduced a new skills matrix and comprehensive training programme, significantly improving cross-training capabilities and workforce flexibility.
- Reduced Request for quote timescales with a 76.2% reduction to meet business targets
- Achieved ISO 9001 certification two years in a row with zero non-conformities, demonstrating exceptional quality management, rigorous audit compliance, and continuous operational standards.
- Secured UL accreditation for a core product in collaboration with a key customer, opening new market opportunities and enhancing product credibility.
- Stepped up to cover the Managing Director role for an eight-month period, taking full accountability for all business functions, strategic decision-making, and organisational performance
Manufacturing Manager at ITL LTD (2024-05 – 2024-10)
As the Manufacturing Manager, I am responsible for supervising the production floor, which includes the CNC area, Milling, Turning, Welding, Polishing, and cleaning operations. My primary objective is to implement strategies for business improvement that enhance efficiency while providing clear visibility through improved processes, all while ensuring that we meet the output and financial targets set by the business.
Production Manager at Edwards LTD (2023-03 – 2024-05)
In my role as production manager, I reported directly into the site Operations Manager and oversaw multiple production zones. I directly managed 5 zone leaders as standard, expanding to a peak of 7 zone leaders and 135 general production staff during maximum operational demand. My commitment lay in ensuring high unit outputs for various global locations across PCA zones and sub-assembly finishing zones.
Additionally, I was responsible for the delivery of all Edwards gauges, headed cross-functional task forces, and collaborated directly with new product introduction (NPI) teams to facilitate the market launch of innovative products.
- Overseeing the manufacturing processes of PCA and all associated production elements.
- Leading improvement teams to enhance operational efficiency.
- Establishing targets and systems for zones to boost output.
- Identifying weaknesses in processes and procedures, followed by implementing necessary improvements.
- Developing processes that ensure complete transparency across all production areas.
- Setting objectives and targets for zones and their leaders.
- Led a Gauges Task Force aimed at increasing the capacity of gauges supplied to the business while troubleshooting and addressing any issues that could impede delivery.
- Introduced a new skills matrix to establish benchmarks for wage bands.
- Enhanced delivery focus, resulting in the elimination of a five-year backlog and breaking monthly records for units delivered, while completely resolving backlogs in other areas.
Production Manager at Photek LTD (2012-03 – 2023-03)
As the production manager, I am responsible for overseeing the production department, which includes several production cells. My role involves actively establishing targets that prioritise both quality and output. I managed a team of 37 staff members within the production department.
I collaborate closely with various departments to promote enhancements in purchasing, supplier quality, engineering initiatives, and internal business development. Additionally, I temporarily assumed the role of Procurement Manager, during which I focused on enhancing supplier performance and successfully introduced secondary and tertiary suppliers, all while reducing stock levels through agreements that facilitated call-off stock arrangements.
- Supervising manufacturing and production operations
- Establishing enhanced frameworks, such as "Kanban systems," to minimise lead times
- Compiling and presenting performance metrics to the organisation and its executive management team
- Diagnosing issues related to components and suppliers, collaborating with existing suppliers to enhance performance, and coordinating with other departments to optimise the quality of received goods
- Developing processes that ensure complete transparency across all production areas
- Setting objectives and targets to maximise output and maintain a consistent workflow
- Calculating capacity across all production sectors to achieve optimal output
- I am tasked with delivering weekly performance reports
- Introducing a new production tracking system that is accessible to all departments throughout the production process
- Oversaw and enhanced the performance of late work orders in sub-assembly
- Assisted senior management in developing, learning, and enhancing their knowledge while adapting to new roles, all while fulfilling my current responsibilities
Production Scheduling Manager at Photek LTD In this role, I was tasked with overseeing the production process and coordinating all activities and operations associated with it. I developed daily production schedules designed to meet the financial goals of the organisation. By collaborating with production teams, I ensured that all essential components were prepared for effective implementation of the plan, thereby facilitating smooth delivery to customers.
Furthermore, this position involved organising and managing inventory levels of all subcomponents, as well as supervising both internal and external procedures.
- Plan and execute a continuous production schedule to align with current business objectives.
- Organise all departmental sub-assemblies, work orders, and deadlines.
- Compile production and financial data, generating reports for production staff and senior management.
- Monitor productivity levels and product standards, implementing quality control programs as necessary.
- Utilise Sage, Excel, Word, Outlook, and Teams to achieve business objectives.
- Oversee production processes and adjust schedules as required to optimise output.
- Conduct daily meetings with various departments to guide and motivate teams towards optimal performance, both personally and financially.
- Present weekly financial results to the board of directors.
- Established improved organisational procedures for tracking schedules and orders.
- Enhanced sub-assembly performance aligns with business objectives.
- Acquired additional knowledge and experience across various systems.
Technical Sales Engineer at Photek LTD
Collaborating closely with international clients to secure orders while coordinating internally with staff to develop technical product specifications, including mechanical drawings, to fulfil customer requirements precisely.
- Engaging with clients via email, telephone, meetings, and teleconferences, including multinational customers from regions such as China, Europe, South Africa, Israel, and the United States, among others.
- Designing and developing customised, innovative products.
- Conducting meetings and presentations with clients, senior management, and departmental leaders.
- Utilising software such as Sage, Excel, Word, Outlook, and Teams for order entry, analysis, and the creation and approval of specifications.
- Successfully implementing an internal planning system that connects various departments, providing clarity and structure throughout the organisation.
- Following up on inquiries and fostering customer relationships alongside subcontractors and global distributors.
- Effectively introducing new practices across the company to enhance visual clarity regarding progress and developmental needs, including process analysis and the implementation of CRM systems.
