Timothy Duggan

I am a hard worker and always strive to give my absolute best in all of my endeavors. I have a good working knowledge of IT applications and excellent communication skills. My attendance and punctuality are excellent, and I am a well-mannered individual.

I have learned how to keep my cool in a pressured environment and how to deal with complaints in a professional manner. An integral part of the team, I am always focused and have a positive outlook on life. My interests include viewing live sports, supporting my local football team, listening to music as well as seeing live bands perform and reading literature.

Warehouse Operative - SCC - National Distribution Centre, Seeleys Road, Tyseley, Birmingham B11 2LE

(2025-08 - 2026-02)

My Main duties were to pick orders from paper pick sheets with a hand held scanner. Then dispatch them on the system and print out the packing slip for each order and then hand over to the consignment team. I would also from time to time pick stock for the in house configuration department, who configure items of stock to customer specifications and requirements before they are shipped out.

Other duties included wrapping pallets manually by hand or using the pallet wrapping machine as well as general maintenance duties.

Warehouse Operative - Pertemps assigned to Bybox Frankley - Birmingham

(2024-11 - 2025-01)

I worked as a warehouse operative my duties included picking orders using hand held scanners via their WMS supplied by SAP. I also was trained to QC (quality check) orders and get them ready to be dispatched to various sites across the UK which couriers would collect them throughout the day. My assignment at Bybox came to an early end in January 2025 due a downturn in work.

Warehouse Operative - Arvato - Kings Norton, Birmingham

(2023-06 - 2024-05)

I worked as a warehouse operator. Initially my duties were picking and packing orders, supporting the warehouse team by printing the days orders and sorting them for before handing them to the pickers to be picked. Also changing any orders that for instance needed a different shipping labels or were to dispatched via another courier.

I was trained on the main cloud-based system called SAP. I also used UPS WorldShip. DHL & Bybox portals as well as MS outlook and other Microsoft applications. I completed and passed a Scissor Lift or MEWP Training course.

I also completed a training course to become a qualified Fire Marshall and as of January 2024 was an on site Fire Marshall for the Warehouse.

Warehouse Assistant - Lumesca Group - Rowley Regis, Birmingham

(2018-01 - 2022-12)

My main duties included picking, packing and processing orders on a cloud-based system called NetSuite. I booked in stock and also arranged collections for orders. I built up pallets of stock for shipments within strict time frames, and coordinated and arranged collections via different couriers.

I used multiple systems Including Amazon Vendor Central, Amazon Seller Central and Costco. I often was tasked with setting up and fulfilling transfer orders between the various companies in the Lumesca Group that are based within the UK and Germany respectively. I attended and completed two courses on manual handling and first aid respectively.

Service Specialist - Topps Tiles - Kings Norton, Birmingham

(2017-08 - 2017-12)

My main duties were to serve and inspire customers in retail and trade for all of their tiling needs and offer any advice or support for their proposed project. I also created and rotated the displays in the store in line with promotional guidelines and strict time frames. I was also at times responsible for opening and closing the shop, which included cashing up and setting up the float for the day ahead and sorting out any banking there may have been at the end of the day.

Direct Business Banking Representative - Royal Bank of Scotland Group - Brindley Place, Birmingham

(2015-06 - 2017-07)

My duties for this role varied from providing customers with balances, daily credits and debit requests as well as internally transferring customers to their designated business specialist manager teams or their relationship managers. I provided comprehensive support for online banking queries and handed customers off to various departments when required.

Food, Beverage and Events Team Member - Edgbaston Priory Club - Sir Harrys Road, Edgbaston, Birmingham, B15 2UZ

(2015-02 - 2015-05)

During my time at the Edgbaston Priory Club, I worked as a bartender. My duties included making and serving a variety of hot and cold beverages as well as clearing tables and replenishing stock.

Bartender - Waiter - Old Royal Public House - Church Street Birmingham

(2007-09 - 2015-02)

My duties include serving customers, replenishing stock and maintaining the bar throughout my shift. I also waited on customers in the pubs upstairs restaurant.

Export Collections Pay Officer - Royal Bank of Scotland Group - Birmingham, Brindley Place

(2006-07 - 2007-05)

I worked as an Export Collections Pay Officer in the Birmingham Trade Services department of the bank. My duties included Sweeping RBS's and NatWest's accounts for funds in to pay to our customers for the goods they have exported.

Administrator - Medical Report Services Limited - Redditch

(2005-09 - 2006-05)

My duties involved working on an automated diary system that is set and worked on every day. This involved booking and chasing up initial appointments or chasing up completed medical reports or medical records to assist with customer claims.

Bartender - Yard of Ale Public House - Birmingham

(2003-09 - 2005-09)

My duties included serving customers on a regular basis, replenishing various stocked beverages and glasses.

Shenley Court School and Sixth Form Centre (1996 - 2002)

Bournville School and Sixth Form Centre (2002 - 2004)