Tina Poynter

Manage and process patient insurance for efficient billing and filing of claims Submit pre-authorization/file insurance appeals/resolve delinquent insurance claims Finalize and submit insurance reports, day sheets and end of day transactions

Insurance Coordinator at White Marsh Family Dentistry (2018-02 – Present)

• Manage and process patient insurance for efficient billing and filing of claims
• Submit pre-authorization/file insurance appeals/resolve delinquent insurance claims
• Finalize and submit insurance reports, day sheets and end of day transactions
• Assist with office operations - answering phones, confirming appointments and follow-up calls
• Schedule appointments and collect co-payments

Dental Receptionist at Kids First Pediatric Dentistry (2008-01 – 2018-02)

• Scheduled appointments and data entry of patient insurance information
• Scheduled OR sedation cases
• Provided customer service, sales and dental practice through SoftDent
• Finalized end of day reports and co-payment transactions
• Managed and processed patient insurance for efficient billing and filing of claims. (ICD-10-CM diagnosis and CPT codes)

Dental Receptionist at Dr. Bonnie Culbertson, DDS (2007-03 – 2008-01)

• Scheduled appointments and data entry of patient information
• Processed and submitted insurance claims
• Resolved claim disputes with insurance companies
• Performed Dental Assistant duties as needed

– Eastern Vocational Technical High School

Dental Assistant training – Medix