Tinashe Ndoro

Analytical and highly organised Law graduate (2:1) with professional experience as a PMO Analyst within a global corporate environment and current experience supporting project delivery within the education sector. Proven track record of managing stakeholder relationships, navigating governance frameworks, and maintaining data integrity across high volume workflows. Combines strong critical thinking and problem solving skills developed through a legal background with practical experience in project coordination, operations, and delivery support.

Seeking to apply transferable skills within a project coordinator role.

Service Project Manager at AlphaPlus Consultancy (2026-04 – Present)

• Supported delivery activities for the National Standardised Assessments for Scotland project, coordinating operational processes and ensuring continued platform accessibility for stakeholders across Scotland.
• Managed stakeholder communications between educational users, internal teams, and the Scottish Government, providing project updates, resolving escalations, and supporting delivery objectives.
• Coordinated and tracked user requests through to resolution, prioritising issues and maintaining service continuity within agreed service and project timelines.
• Supported project governance activities through accurate tracking, reporting, and management of project related queries and risks.

PMO Analyst & Associate Project Manager at Munich Re Speciality Group- Global Markets (2025-11 – 2026-04)

• Collaborated with project managers and stakeholders to maintain project governance standards and support PMO delivery activities across change initiatives.
• Maintained and monitored DRIC logs (Dependencies, Risks, Issues, and Changes), supporting accurate project tracking and effective risk management for the Head of Change.
• Monitored and coordinated Project Status Reports (PSRs), identifying outstanding updates and ensuring reporting aligned with governance requirements and project timelines.
• Coordinated project intake activities by reviewing incoming proposals, supporting project classification processes, and preparing documentation for governance approval.

Administrative assistant/customer service at AQA (2022-06 – 2025-10)

Total Tenure: 17 Months across 4 Assignments (May 2025 – Oct 2025, Jun 2024 – Aug 2024, Jun 2023 – Sep 2023, Jun 2022 – Sep 2022)

• Supported safeguarding triage and escalation processes within the marking team by accurately identifying and logging sensitive student welfare concerns and routing cases to internal Safeguarding and Malpractice teams.
• Administered quality assurance processes for predicted grades, ensuring accurate record keeping and secure handling of sensitive student data within national education workflows.
• Coordinated discrepancy resolution activities between schools and logistics teams, supporting timely resolution of issues under strict national examination deadlines.
• Processed digital examination scripts in line with data governance and compliance requirements, maintaining operational continuity during university admissions periods.

Retail Assistant/Customer Service (Various Roles) at Primark, Sports Direct, typo (2021-04 – 2023-09)

• Delivered face-to-face service in fast-paced environments, managing complex transactions and service recovery.

Law LLB 2:1