TELLER / CUSTOMER SERVICE REPRESENTATIVE - Wema Bank Plc - Ibadan, Oyo State, Nigeria
(2022-09)
- Process customer transactions including deposits, withdrawals, and transfers with accuracy and efficiency
- Assist customers with inquiries about banking products, services, and terms, ensuring clear and helpful communication
- Open, assist, and monitor customer access to safety deposit boxes in line with security procedures
- Maintain accurate documentation of all transactions and ensure compliance with record-keeping requirements
- Manage high-volume cash handling while ensuring adherence to internal controls and cash management policies
- Deliver exceptional customer service with a friendly and professional approach to retain existing clients and attract new ones
- Recommend suitable banking products and services to customers, consistently achieving and exceeding daily sales targets
- Streamline transaction processes to reduce customer waiting time and enhance overall service efficiency
SUPERVISOR - Zartech Limited - Ibadan, Oyo State, Nigeria
(2019-09 - 2022-08)
- Coordinate with other supervisors to maintain consistency across shifts and ensure seamless operations
- Encourage open dialogue among team members and promote an inclusive work environment
- Ensure smooth operational processes while maintaining compliance with regulations and routine checks
- Provide constructive feedback and guidance to staff to improve performance levels
- Foster a positive work culture that enhances employee morale and engagement
- Manage daily operations to drive productivity and efficiency
- Supervise staff activities and enforce safety regulations to maintain a secure work environment
- Monitor team performance and address operational issues promptly to achieve organizational goals
SCHOOL TEACHER (NYSC) - Ferdy Memorial college Okpoma Yala - Coss River State
(2018 - 2019)
- Teach Mathematics and Agricultural Science to senior secondary school students in line with the curriculum
- Prepare lesson plans, schemes of work, and instructional materials to support effective learning
- Deliver engaging and interactive lessons to enhance student understanding and participation
- Assess and evaluate students' performance through tests, assignments, and examinations
- Provide guidance and support to students to improve academic performance and personal development
