Hospitality Operations Professional
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With over 29 years in the
Hospitality Industry in domestic and international markets, I have built a wealth of experience in bar,
restaurant and hotel businesses,
catering, people development and operations management.
Whilst the industry has changed greatly over time, the fundamentals of great product,
service & standards, delivered by great people, remain my core belief in successful business growth.
Operations Manager, Cleverchefs LTD. South, UK
September 2023 – February 2025
Teams, responsible for the catering service contracts at 56 schools across
Somerset, Wiltshire, Dorset and Hampshire.
ensured contract KPIs were consistently exceeded, and the strong reputation of a growing business was maintained.
Managers, achieved income growth of 6.5% across applicable L4L sites.
competitive contract negotiations, 19 sites totalling £2.5m in revenue were added and mobilised in the region, whilst all annualising contracts were successfully retained.
leading to an increase in team retention and improved client feedback.
Management with French – 2:1
Bradford University, 2002
ISEM, Montpellier, 2001
Leeds Becket University, 2017
WSET, 2007
