Tolu Faluyi

Friendly and hardworking individual with hands-on experience in retail, customer service and catering. Confident working in fast-paced settings, supporting customers, handling stock, and working as part of a team to deliver excellent service. A quick learner with strong communication and problem-solving abilities. Reliable and enthusiastic with a positive attitude and a willingness to learn.

SALES ASSISTANT at WAITROSE & PARTNERS (2025-04 – Present)

• Supported back-of-house operations by replenishing stock, managing inventory and recycling systems.
• Worked across multiple departments, handling diverse product areas including Fresh, Frozen, Health & Beauty and Home ware.
• Assisted customers with product enquiries and promotions to deliver excellent customer service.
• Supported colleagues with till operations, customer transactions, discounts and store systems.

CATERING ASSISTANT at FAMILY CATERING BUSINESS (2024-06 – Present)

• Assisted with food preparation, packaging and presentation to ensure high standards of quality and hygiene.
• Prepared customer orders for collection and delivery while providing friendly and efficient customer service.
• Organised ingredients, monitored stock levels and helped purchase supplies to support daily operations.
• Promoted the business through social media content, menu design and seasonal marketing campaigns.

SHOP VOLUNTEER at MIND (2025-06 – 2025-07)

• Sorted, priced and restocked donated stock while maintaining an organised and welcoming shop floor.
• Strengthened organisational skills through effective stock and inventory management.
• Gained knowledge of till operations, cash handling procedures and customer transactions while supporting experienced colleagues.

A Levels in Business, Economics, Sociology – Sir Henry Floyd Grammar School (2026)

GCSES in Including English and Mathematics – Denbigh School (2024)